Left Bank

No customer service!. I had a terrible experience with this store! I had such high hopes from some of the reviews that I read, so I made an appointment to get shoes, jewelry, and a hair clip. During my appointment, the lady I was working with kept leaving to help other people who had walked in. It was very stressful to try and hold her attention for more than 30 seconds at a time. I was finally able to put some shoes on hold, and I bought a clip, saying that I would be seeing my hairdresser that week, and I might need to bring the hairclip back if it didn't work. She said that it was fine. Then, when I went to bring the unworn haircip back, all of a sudden it was a huge, (and expensive for me) problem. These people don't know the first thing about customer service, and I wish I had never gone!…

Worst wedding experience I had.. I had the best experiences with ALL of my vendors during my wedding - except The Left Bank. I was looking for shoes, but made it very clear that I was still deciding and was buying the shoes with the understanding that I could bring them back. I was told - no problem, brides do this all the time, etc. However, when I went to return the shoes (that I never ended up putting on my feet even once) I was told they would only give me store credit. This was 3 days AFTER my wedding! Why would I need store credit to a wedding boutique?! So, strike one was LYING to me about the rules. Strike two was the way they handled it. The owner of the store was listening to our conversation but had her back to me the whole time and when she kept insisting they always say it is only store credit - she didnt even have the decency to turn around and say it to my face. She was reading her email the whole time. She was arrogant, RUDE and by far my worst wedding experience was at her store. I would never recommend anyone to support this rude, rude person. If they would have handled this nicely and apologized for the mix-up I wouldn 't feel so strongly about this but she was just awful to me and I would say - brides stay away!! Go to Erin Gallagher down the street for jewelry - they were amazing - or get your shoes elsewhere. Weddings are stressful enough without people like this!…

Finally Great Wedding Shoes!. After a long and exhaustive search from downtown to Schaumburg for my wedding shoes, this place has the best selection of bridal shoes in Chicago, bar none. Found a beautiful pair of silk wedding shoes for less than $100 and was willing to pay much more. Their selection of jewelry is amazing which made it more difficult to decide but I worked with a really nice salesperson who helped me make a perfect choice of earrings to wear for my wedding. This plase has the best wedding shoes in Chicago!…

Best Wedding Accessories. After shopping to all the department stores with such disapointment, my co-worker told me to check this boutique out for accessories for my wedding and OMG... I could have stayed all day looking at their unique gems, but needed to finally pull the trigger and make some decisions. The staff is fun and friendly. Bought beautiful silk shoes, a feathery fascinator for my updo and drippy earrings that I can't wait to wear. I would definitely recommend to all brides and in general to anyone wanting

to pretty things to wear!…