08/30/09

Be aware! Stay away!

by Ithai

I used to be a regular, as this used to be good restaurants but it has gone downhill. Service is bad, it takes forever to get your oily food, and if you share a dish they charge you 10$ extra. Be aware! Stay away!

• Pros: Nothing
• Cons: The service, the wait time, the extra charges

08/29/09

HORRIBLE DINING EXPERIENCE!

by naamit

we were 6 adults and 2 babies. when we wanted to place an order, we were told that EVERYONE has to order an entree, otherwise there is a "$10 fee." would understand if there is a minimum for an order, but they require an order of and entree (you can't order a salad+appetizer. you have to order an entree!). we ordered, and after 30 minutes wait, we asked when we'll get our food, we were told that there are 3 tables ahead of us and "there is time" till we'll get our order (we were not informed of the long wait before we placed the order!). we got the order more than 50 minutes later. the dishes were not served to everyone at the same time.

the was was good, but at the end, when attempted to pay with an American Express card, we were told that they will not accept it (again, it was not written anywhere).

the service was bad, and it did not seem like the waiters cared about our complains. I highly recommend you'll stay away of this place!

01/18/09

WORST PLACE YOU CAN FIND IN CHICAGO: 45 MINUTES WAIT, LIES, ONLY HALF MENU AVAILABLE AND TIP INCLUDED IN THE CHECK

by GChiesi

Seriously, don't go to this place. Go to Tango Sur or other restaurants. Four solid reasons why this place is horrible:

1) We were there with some friends and had a reservation for 9.30. They were able to find us a table at 10.15. 10.15. It means 45 MINUTES WAIT - WITH A RESERVATION. The owner kept telling us "two seconds". In the meantime, the bartenders tried to hurry some customers to get them out even if they were celebrating a birthday party. Ridiculous. We did not leave the place only because one of my friends knows the owner.

2) To make up for the 45 minutes wait, they promised they would offer some of the food. They brought us some appetizers (6 plates). When they brought the check in the end, all those plates were included. So they LIED to us.

3) When we tried to order, half of the menu was gone!!! RIDICULOUS!

4) The tip was already included in the final check. So they did not give us the opportunity to give them a low tip just to show our disappointment. Very UNFAIR.

I cannot say that the food was bad; it was just ok, though, it cannot really justify the level of service. You'll never know what will happen to you if you go to a place like this; you absolutely don't want to take your friends/fiancee/girfriend/relatives here and lose your reputation.

• Pros: Find one and you can consider yourselft a very tolerant and accomodating person.
• Cons: 45 minutes wait, they told us lies about the fact that they would offer us some food for free, half of the menu was available, the tip was included in the final check