M & A Salon Spa

05/26/09

Waste of time and money

by khill79 at Citysearch

I recently went to the Michael Anthony Salon on North Ave. after having been a long-time client at their other location on State St. (I changed because I moved to this part of town) This was a HUGE mistake! I booked my appointment for a haircut on Memorial Day and the entire staff of the salon made it abundantly clear that they did not want to be working. The receptionist was very rude and my haircut was awful and completely overpriced. I actually had to go home and trim it a little bit myself until I can make another appointment at a different salon to get a decent haircut. For $50 plus tip the stylist named Dani gave me a cut I could have done at home with crayola scissors- this is because I don't think she even touched my hair. I'm actually furious that ,in this economy, someone would put forth so little effort into a job that is entirely client-based. I will never be back nor would I ever recommend the North Ave. M&A salon to a friend.

On the contrary, I actually think the State St. location has some very talented stylists and colorists. Taylor is a great stylist and Sondra is an exceptional colorist. State St. M&A is home to by-far the BEST estheticion in the city, Bobby Dixon. She is sooooo amazing! I started going to her for a Brazilian wax and will never trust anyone else. She someone makes this otherwise painful experience tolerable and is very knowledgeable about the process.

• Pros: Clean atmosphere
• Cons: Everything else

01/13/09

I love my hair!!!

by Melbell12 at Citysearch

I received a discount card from a friend to see Jordan for a haircut since she did such a wonderful job on my friend. The atmosphere was great and she really listened to everything I had to say about my hair. I love the cut and cant wait to visit again!

• Pros: kind staff
• Cons: crazy parking lot

01/04/09

Disappointing massage experience

by CityMouseintheburbs at Citysearch

I received a 90-min massage as a gift, so went to the W Division location to redeem. I get massages a few times a year; though this was my first trip to any MA location. Bottom line: The treatment rooms are downstairs and on a winter day in Chicago, they are too cold! I asked the therapist if the table was heated (no), she tried to accommodate and get me another blanket. But it wasn't enough; my feet were cold the entire time. Overall, I just couldn't get warm enough to relax...kept dreading when she'd uncover an arm or leg and expose it to the chilly air. I admit, I didn't say anything to the receptionist on my way out. He gave off a snooty, unhelpful vibe, so I decided to cut my losses. Seemed like a nice place overall, but my experience was memorably not positive at all.

• Pros: Professional atmosphere
• Cons: Treatment rooms in the freezing basement, unheated massage tables