A Matter Of Style Amer Salon

04/11/09

Great massage

by lunchbox1 at Citysearch

I've been getting massages at A Matter of Style from Gayle - her hot stone massage is amazing! She is very friendly but matches your mood, so if you just want to relax and not chat, no problem. She always asks about how much pressure you want, which is great. With other massage people, I have felt pummelled and beaten OR barely massaged. She uses candles and music for relaxation. I like the citrusy tangerine massage oil, and you can choose what you want! So, Gayle is highly recommended.

• Pros: Gayle customizes her approach to what YOU want
• Cons: You can sometimes hear the people in the hallway

03/07/09

Horrible owners and horrible place

by kerrybkewl at Citysearch

The owners, Mickey and Susan are two of the rudest people on earth. They treat their stylists and employees horribly right in front of customers. I only went because the fantasic job my stylist did, thankfully she left and went to Elan Salon in River Forest on Lake Street.

This place gives no incentives or rewards to its long standing customers, I never received as much as a sample of shampoo from this place.

I will never go back and I am letting all of my friends in oak park know how horrible these people are.

• Pros: My stylist Renee cuts hair beautifully
• Cons: The owners are cheap, rude and have horrible customer service

10/11/08

Front desk staff unprofessional and go somewhere else for a waxing

by SusanZ30 at Citysearch

The ladies at the front desk are very busy talking about what they did last weekend and not attending to their customers. I came in and stood at the front desk for about 3 minutes and the ladies thought it was appropriate to ignore me and finish up their personal conversation. They also were very short and I do not appreciate that type of attitude when I am paying for a service. I have never gotten my hair cut there but I have gone a couple of times to get a waxing and won't be back. There is one lady that does waxings that is experienced and professional but it is difficult to get in to see her. The other lady is very young and inexperienced and I certainly don't like being practiced on and paying for it. You may want to try getting your hair cut but I hope that the ladies at the front desk get an attitude adjustment or are replaced with people who want to be there and make the customers feel welcomed.

• Pros: location, nice facilities
• Cons: rude staff, over-priced for the skill level