Professional Eye Ctr

10/20/09

Exam is good, but getting the contacts is another story!

by oakpark1 at Citysearch

We go here because out insurance is covered by the DR's here, but otherwise wouldn't go otherwise because I am still waiting 2 months later for my contact lens order! And to make matters worse, I am the one that has to call and hound them...no courtesy calls to update you on the situation!

• Cons: Terrible service

09/21/09

It's simple Two People Two Sets

by Eggsplosions at Citysearch

That's all I wanted. Went here to obtain contacts for the first time for my twins. Ya'd think the title Manager comes with a tad bit of knowledge on what insurance pays.... NO not for this place. I had to inform him of the benefits. They provided services THEN tell me after the fact I am not covered due to a technicality. They charged me $79 for contact lens "fitting".... YET I don't get the contacts because they don't cover Toric lens (stigmatism) Well shoot ya'd think they would inform you of that BEFORE you agree to service, oh yea..that's the technicality.

NOW they requested lens from the insurance and billed them when I never recieved them. So not only did I have to pay for a service I was unaware of, I can't even get my re-embursement back from the insurance company because they show they provided them to this place. WHAT B.S. not to mention he was totally clueless I spent so much time waiting for him to submit the information needed just to get bills and get my other childs contacts. I will never return here.

The optometrist Tamika Williams, O.D. was friendly, knowledgeable and had a wonderful bedside manner really connected with the kids. If she wants to stay in this business she really needs to find another job. DON'T GO HERE

07/04/09

DON'T USE THEM!!!!!

by roamingallover at Citysearch

The name should be Most UNprofessional Eye Center. Worst service I have EVER experienced for contacts AND glasses. Had to wait 2 weeks for contacts when the place next door had them in stock same day. Got my glasses also after waiting 2 weeks and the prescription is wrong and I can't see out of them, plus they added a tint that I didn't ask for.

My husband has been waiting for 3 weeks for his glasses.

DON'T GO HERE......EVER!!!!! Would give them a minus rating if I could, but one star is the lowest this review system will allow.