Gregg Helfer Ltd Private Jeweler

Full service private jeweler sells certified diamonds, fine jewelry, pearls, emeralds, rubies and more; repair and appraisals available.

(773) 309-4409

5 South Wabash Avenue (Madison Street)
Chicago, IL 60603 41.881739 -87.626164

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Neighborhoods: Loop, Central

GreggHelfer.com

Hours:

Mon-Fri 10am-6pm by appointment only

Sat 10am-2pm by appointment only

Evening appointments welcomed

Last updated 5.12.11

What People Are Saying About Gregg Helfer Ltd Private Jeweler

The Owner

Gregg Helfer Ltd Private Jeweler

Owner

Located on Wabash on Chicago's famous Jewelers Row, we carry a full line of jewelry and watches, certified diamonds for engagement rings as well as diamond fine jewelry, pearls, emeralds, rubies, sapphires and high-grade watches to fit almost any taste and budget. We provide custom design and services not found at a typical jewelry store. If we don't have what you are looking for, we will be happy to create a custom designed one of a kind work especially for you. We also do appraisals and all jewelry repair work.

Provided by CityGrid

Featured Review

Contributor

Contributor

Full service private jeweler sells certified diamonds, fine jewelry, pearls, emeralds, rubies and more; repair and appraisals available.

Editor's Tips

The Extras:
In-house design team available to make custom pieces.
Call Ahead:
The store is open Monday to Saturday by appointment only. Evening appointments are available to fit your busy schedule.
ambiance
100.0% positive
  1. The staff is nice and go out of their way to make you feel comfortable.
service
100.0% positive
  1. In addition to the beautiful ring, Gregg provided wonderful service.
  2. also read other people's good experiences.
  3. Gregg Helfer Ltd. has outstanding customer service.
  4. great service and great jewelry
  5. Gregg and his staff were very knowledgeable about engagement rings, helpful, friendly, and understanding.
  6. Thanks for your fantastic work and even more impressive customer service.
  7. Gregg is friendly and credible.
  8. The whole staff was family friendly.
  9. The lady who I spoke to went out of her way to provide excellent service.
  10. Excellent service!
  11. Amazing service!
  12. Nikki and the staff are great too!
  13. Great customer service.
  14. The customer service was great and I can't wait to work with Gregg to get my band and my fiance's band.
  15. The staff is nice and go out of their way to make you feel comfortable.
  16. Great service.
  17. Amazing service, exceptional quality and she said YES!
  18. To make a long story short, Gregg Helfer and GLEEM Diamonds and Jewelry provided an amazing customer service experience and a perfect ring and stone for my fiancee's engagement ring.
  19. If you want beautiful jewelry from great people.
  20. can say, without a doubt, that Gregg Helfer Ltd. offers incredible, personalized 1 on 1 service.
  21. Gregg was superb in customer service.
  22. was a little leary at first buying on jewelers row, but the customer service Gregg and the staff provided was good.,,and they answered all my questions.
  23. All that I can say about Michael is that he is super and the the service was very friendly and informative.
  24. They offered great customer service.
  25. Thanks so much Gregg and GLEEM for all of your efforts and a wonderful customer service and final product experience.
  26. The service that I got from Michael was professional and personal.
  27. brought it in to be re-sized, and the service was awesome then too.
  28. During the whole process we were given great personal service, and our rings arrived just the way we wanted them in plenty of time before our elopement.
  29. Michael was friendly, professional, and quick!
  30. loved the service and ended up purchasing a diamond pendant from them.
  31. Your service is outstanding.
  32. They provide great service and they are honest!
value
83.33000183105469% positive
  1. My new earrings look great and the price was very resonable.
  2. bargain at twice the price as she is enormously happy with the piece and showing it off all over town.
  3. His pricing was so good that we went with the larger stone.
  4. All the from other higher end boutiques to the expensive stand alone stores all the way to the diamond wholesalers.
  5. The pricing seemed reasonable and most of all, I felt that I could trust Gregg with my business.
  6. I told everyone that I found a great jeweler in town who gave me the best diamond and setting for an awesome price that was within my budget.
wait time
100.0% positive
  1. wanted to take a minute to thank you for the wonderful diamond engagement ring.
  2. Just wanted to write a quick review to let you know that the ring worked great.
  3. Hey Gregg, It's been about two months, but I just wanted to shoot you a quick note and thank you for helping me purchase an amazing engagement ring.
  4. Michael was friendly, professional, and quick!
  5. was a bit nervous making such a big purchase, but your quick and professional responses put me at ease and conveyed trust.
  6. I'd recommend Mr. Helfer to anyone, hands down the best decision I've made in a long time.
  7. To make a long story short, Gregg Helfer and GLEEM Diamonds and Jewelry provided an amazing customer service experience and a perfect ring and stone for my fiancee's engagement ring.
5 Star Rating: Highly Recommended

11/30/11

Miracles Do Happen

by Juancetta at Citysearch

I was totally devastated when I broke my engagement ring. A friend of mine highly recommended Gregg Helfer. I called immediately, explained what happened, brought in my ring and amazingly he was able to fix it. In less than a week, I had my ring back and it looks better now than when I originally got it. The work he did on my ring is incredible. I have never had a personal jeweler but I do now.

5 Star Rating: Highly Recommended

09/05/11

Excellent quality and customer service

by TomChicago at Citysearch

Gregg designed an eternity band for my wife, which she loves. He was able to exactly create what she wanted and imagined in a low-key, professional manner. We had an initial consultation with him, reviewed the wax model a week later, and had the finished ring about 10 days after that. Gregg's price was very fair, and the quality was exceptional. We will certainly use him for our future custom jewelery needs.

5 Star Rating: Highly Recommended

06/09/11

Simply the best!

by T J L at Citysearch

I've recently purchased both an engagement ring and wedding bands from Gregg and I can't fully express how impressed I was with both the products themselves and the customer service that Gregg & his staff provided.

Starting from our first meeting, Gregg was honest and upfront with me. He was intentional in gaining my trust and respect while upholding a excellent level of professionalism. Throughout the designing process, Gregg took time to get to know both my fiance and I with the intent to make these rings personal and special. Gregg's ability to remain patient throughout the process while offering quality advice and direction was a common theme throughout the time we spent together. I never felt rushed and appreciated all the time he blocked out for me. Gregg's creative & artistic eye for jewelry is outstanding, and truly exceeded my expectations on many levels.

I gave Gregg some freedom and room for creativity when designing the final ring designs...and it was the best decision I could have ever made. Every aspect of the jewelry is perfect, unique, and customized--its as if Gregg new exactly what I was picturing in my mind. There are no limits with what Gregg can accomplish, he will find a way to make it happen--at times it was as if he and I were a team. Gregg kept me posted on his work via CAD images (visual models/proofs) which allowed us to customize every aspect of the jewelry. On a daily basis, strangers will make a point to stop and comment on her ring with:

>"...you can see that sparkle from across the room!"

>"....that is so elegant and unique."

>"....[gasp] that is beautiful!"

>"....I've never seen anything like that before."

Having such a trustworthy and personal relationship with a very experienced and confident jeweler makes the process that much more enjoyable and stress-free. Gregg will go to bat for you until you finally say, "its perfect, Gregg." I would undoubtedly recommend Gregg to anybody, I promise you won't be disappointed. I will not shop anywhere else for diamonds and jewelry.

5 Star Rating: Highly Recommended

04/19/11

Nice Job Gregg.

by SamIAM3 at Citysearch

Gregg beats all the "famous" competition by a mile.

My wife and I shopped at some famous name jewelers around town. The quality of the diamonds that we saw before we met Gregg were fair at best. We were so disappointed we considered not buying any jewelry at all for our anniversary.

I bought my wife's engagement ring from another jeweler and we weren't happy with the quality. We decided to look to Gregg though, and they are just perfect. Incredible 4 C's values for everything! We won't shop anywhere else for diamonds and jewelry ever again!

5 Star Rating: Highly Recommended

04/19/11

She loves it!

by Pattyrj at Citysearch

Beautiful engagement ring.. it just sparkles! Much cheaper than at a retail store on jewelers row, and I got the comfort of dealing with Gregg Helfer....who is the most credible person I met in the Loop. The diamond is perfect and certified... unlike some I saw at shady local jewelers . The ring and setting were perfect size for my finace. The diamond has exceptional color and bling value. Best value...no doubt.

The Details on Gregg Helfer Ltd Private Jeweler

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Message from Gregg Helfer Ltd Private Jeweler

  • Diamond Jewelry and Watches
  • Custom Work, Engagement Rings
  • Repairs

Located on Wabash on Chicago's famous Jewelers Row, we carry a full line of jewelry and watches, certified diamonds for engagement rings as well as diamond fine jewelry, pearls, emeralds, rubies, sapphires and high-grade watches to fit almost any taste and budget. We provide custom design and services not found at a typical jewelry store. If we don't have what you are looking for, we will be happy to create a custom designed one of a kind work especially for you. We also do appraisals and all jewelry repair work.

Gregg Helfer Ltd Private Jeweler
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