Aveda Institute Chicago

Doesn't Recommend

Renee1982

Joined 4 years ago

DO NOT GO HERE! RUDE !!!!. I specifically went in only to request a gilr cut my hair who had done a good job on someone else while I was walkign by. I sepcifically made an appt for a day that it would be very hard for me to leave work. So turns out the girl did not write down my request and put me with someone else!! If they can not do requests for people, then they should NOT tell people they can. the people that work here are snobby selfish girls!! Who care less about client satisfaction. Do not go here.

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AnnofStreeterville

Joined 4 years ago

Worth getting your haircut here!. I've been three times (all for haircuts) and the first two times were wonderful. The third time the girl messed my hair up (it took almost 1.5 hours!) I have straight really easy hair (long layers) but her supervisor came in and just fixed it, I mean really fixed it, clearly the hair wasn't the same length on both sides, bad layers etc...that said after her supervisor fixed it, it was the best haircut of my life. And for 22 bucks (with tip) totally worth it!!!

Doesn't Recommend

afancher

Joined 5 years ago

Poor Instructors. I just went to the institute today for a simple trim. I have been to the Mario Tricocci school in the past and, while your hair is cut by students and the outcome is not completely perfect, the instructor comes over at the end and touches it up and perfects it. That was not the case at Aveda's school. The instructor looks it over but not well and does not fix it herself/himself. As I said I just went in for a trim, but I left with the worst haircut I have ever, ever had in my life (and Im a hair-experimenter so I've had many) - Its sooooo uneven in every layer and it looks crazy - I tried to have them fix it a little (in a polite way because the student was very nice and its not her fault that they do not receive enough guidance) but it seemed to be geting worse and worse so I just pretended to be happy at some point just so I could get her to stop! Needless to say, I will not be going back.

Doesn't Recommend

km07

Joined 6 years ago

Forget it - Not worth it.. I went here to do waht I thought was a goodthing and help the students out.

Not worth it. This is NOT, I repeat, NOT an official AVEDA school. Therefore they are not held to the policies and customer service that official schools are: such as the one in NYC. (The NYC one is FABULOUS)

This was what was explained to me when I called complaining about my bad haircut.

One half of my head was poofed out and the other was cut too short.

I called Saturday and the receptionist said Customer Service was OUT until Monday.

I am NOT waiting for the work week for a bad haircut to get fixed.

I got my hair fixed at VanCleef down the street and they were so wonderful.

They made me realize that bad service is not an option - ever.

I just got off the phone with the customer service at the school and they said they would fix it for free. Sorry but the haircut was like two and a half hours long.

I don't have time for going down there, waiting, getting another two and a half haircut fix.

Please, think about supporting another hair school.

Or better yet, use the money you were going to spend on this "cheap" haircut, and instead spend it toward one you will truly love.

All the school said they would do is that I have to get a gift certificate in my name at the salon - they would only reimburse me for half my haircut.

I would have to travel all the way there, and spend more of my money there.

They said they won't mail it because they could be held liable. When I stated NYC mails gift certificates all the time, that's when she explained they are NOT like NYC school, because they are not OFFICIALLY part of AVEDA. Just a franchise school.

I never get upset. I am a very calm person. Customer service is monumental to me.

Especially in these times. No one should have to go through this.

So don't! Go somewhere else. Have fun and look wonderful.

Recommends

Contributor

Joined 10 years ago

Editorial Review. This Aveda school offers hair services, facials, body treatments and waxing performed by students under the supervision of licensed instructors.

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DdOr

Joined 5 years ago

I Have the Know. As a former student I'll give the rundown, I'm going to give a truly honest review to a repetable website.

First of all, the hours are wrong. Currently the hours are tuesday-friday 9am-4:30pm. Fri-Sat. 8:30am-5pm. Soon they will be offering part-time students a change in hours to fit those who cannot attend the current hours.

Next, the students are well trained by very vigilant instructors. Depending on the level of the students you will receive different services. With the lower level students they will have more time spent with the instructors depending on their ability. This may increase the time you have to spend. The upper level students are given more free reign and probably less time to complete the service. No matter the level, the students try their hardest to give you quality salon service for low prices. They do not benefit from giving you mediocre care.

There are always limitations. It's recommended to use the parking garage for discounted fees, meters do not always reflect the amount of time necessary and we cannot always feed the meter for you. Also if the instructors desire a longer service for your hair please do not use the time told by the extremely qualified receptionists in vain.

Lastly it's common practice to give retouches & classic cuts. If you are looking for extreme, sassy cuts & color we are there for you! Aveda is more then just a naturalist sort of place. We want to always experiment and the best part about is that the instructors are there to assume the cut you want is what you get.