Home Carpet One

Company install carpets and a variety of flooring for residential and commercial clients.

(773) 362-5267

3071 N Lincoln Ave (W Barry Avenue)
Chicago, IL 60657 41.9374 -87.6654

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Neighborhoods: Lakeview, North Side

www.homecarpet1.com

What People Are Saying About Home Carpet One

The Owner

Home Carpet One

Owner

Welcome to Home Carpet One, Chicago's 2005 Retailer of the Year.

Our 10,000 square foot showroom offers you one stop shopping for all your flooring needs. We feature area rugs, wall-to-wall carpet, ceramic, stone, glass tile, hardwood, bamboo, cork, and many other selections to make your floor both unique and practical.

Home Carpet One combines incredible selection with the most educated sales staff in Chicago. We have been a long standing Five-Diamond dealer, an award that is based on customer feedback regarding our high quality installations. We also received Angie's List Super Service Award multiple times. For these reasons and more Home Carpet One is your award-winning source for service, selection, and style.

CityGrid

Read more from the owner

Featured Review

Contributor

Contributor

Company install carpets and a variety of flooring for residential and commercial clients.

Editor's Tips

Brands:
Catalina, Evans Black, Constantine and Bigelow brands are all available here.
The Extras:
Bamboo is also available as an option from Home Carpet One.
menu variety
100.0% positive
  1. “And, Rosie Flores was very helpful in figuring the square footage of the various tile choices I needed.”
  2. “HC1 was always on time, provided several options each with a detailed quote, was respectful of the decision making process and offered the best price all in a transparent manner.”
  3. “great product selection.”
  4. “These guys executed every move right, from showing up on time, explaining options/tradeoffs with great clarity (in English!)”
  5. “fabulous choices, helpful service, and great at problem solving”
  6. “The selection there is obvious - they have all the great carpet and tile -- at very good prices.”
  7. “was very impressed with the knowledgeable salesman, who helped me choose from a huge selection of carpets.”
  8. “Their excellent customer service and great selection keep me coming back.”
return potential
66.66999816894531% positive
  1. “The service level was outstanding and I was very pleased that Home Carpet One allowed me to return excess tile for a full refund.”
service
85.50999641418457% positive
  1. “fabulous choices, helpful service, and great at problem solving”
  2. “they are good people to do bussiness with”
  3. “The product is okay, but the salespeople are extremely rude and act like they are doing you a favor by selling you their product.”
  4. “friend suggested Home Carpet One, we called in a panic and had wonderful service and new carpet in two days.”
  5. “Home Carpet One has horrible service!”
  6. “Great carpet, great service!”
  7. “Their dedication to customer service is superb.”
  8. “Fast and friendly customer service”
  9. “huge ripoff -- the kind of uninformed, shoddy service I'd expect from Home Depot.”
  10. “excellent customer service”
  11. “Their excellent customer service and great selection keep me coming back.”
  12. “have never written an on-line review of anything but I had to for the incredible service we receive every time we buy flooring at Home Carpet One.”
  13. “Great service, unbelievable installation!”
  14. “The service level was outstanding and I was very pleased that Home Carpet One allowed me to return excess tile for a full refund.”
  15. “Over the years Lee has helped us with multi-million dollar home to rental unit carpet choicesand installation and always given us excellent service and advise.”
  16. “The customer service was great our sales person was most accomodating.”
  17. “The sales people were so helpful when it came to choosing the right flooring to fit our need and budget.”
  18. “have not yet gone to their store, but based upon the fast and friendly response over the phone, service is great.”
  19. “They offer little knowledge of anything (i.e. good material to use in bathrooms, quality of materials, etc.) We had the worst service with three different salespeople.”
  20. “wish every one of our service providers were this easy and reliable to deal with and provided such good value.”
  21. “amazing service.”
  22. “great service and product”
  23. “The service, installation and product were terrific.”
value
87.5% positive
  1. “HC1 was always on time, provided several options each with a detailed quote, was respectful of the decision making process and offered the best price all in a transparent manner.”
  2. “Flash forward just three years and the expensive cork looks HORRIBLE.”
  3. “Their pricing was great and the follow through was even better!”
  4. “The selection there is obvious - they have all the great carpet and tile -- at very good prices.”
  5. “was very impressed with the knowledgeable salesman, who helped me choose from a huge selection of carpets.”
  6. “huge ripoff -- the kind of uninformed, shoddy service I'd expect from Home Depot.”
  7. “wish every one of our service providers were this easy and reliable to deal with and provided such good value.”
  8. “Over the years Lee has helped us with multi-million dollar home to rental unit carpet choicesand installation and always given us excellent service and advise.”
5 Star Rating: Highly Recommended

01/03/12

Excellent Customer Service

by Alexis Weishaar

In November, 2011, I had new carpet and wood floors installed. I had a difficult time making the decision as to how far to extend the wood, what products to use, etc. Part of the difficulty was due to a recent lung infection caused by some cleaning fluid used during my remodeling. Because I was extremely concerned about fumes, etc., Home Carpet One was extremely patient and helpful in making my decisions. They called me several times during the process just to check in. I ended up with beautiful carpeting and wood flooring. All installers did a great job and were very nice. I strongly recommend Home Carpet One for not only their extensive and excellent products, but for their installers and their customer service.

5 Star Rating: Highly Recommended

11/15/10

Excellent and Prompt service

by John Baethke

As a business owner it is sometimes hard to find other companies that share my expectation for a high level of customer service. Home Carpet One lives up to my expectations. Most recently I had a customer that unfortunatly we stained their carpeting. I called Home Carpet One and not only were they very reasonably priced but they got out there quickly and had the reapir done fast. I will continue to use them in every aspect of my business.

2/24/11 I just had Home Carpet One install new carpet in my office at work and I could not be happier. The time from my call with interest to the completed project was amazing and it was priced right too. I have and will continue to recommend them to everyone. I will also use them again without a doubt.

5 Star Rating: Highly Recommended

11/04/10

Amazing Service

by jefnercook

The assistance and patience I received while shopping at the store was matched by the flexibility on installation dates and quality of installation service. The installers were courteous, respectful, professional and conscientious, even vaccuuming not only my condo but the public hallway upon completion of their installation. Great experience all the way around and would recommend this company to all.

5 Star Rating: Highly Recommended

09/18/10

excelent choice

by Polski

wonderful people to work with

exceptional variety of carpet, hardwood floors and tile

best warranty

5 Star Rating: Highly Recommended

09/18/10

great selection , great service ,

by Jim horovitz

If you are shopping for carpet , or hardwood , or tile -

this is the place ,

they have so many different choices on the first floor , you can go crazy , than they have 2nd floor of more choices

from cheap to very expensive , any way I got a nice carpet for my bedrooms , and laminate for my basement ,

installation was very professional and you could tell they do it for living , it would take me weeks for the laminate part , and they were done in 3 days - including moving furniture!!

The Details on Home Carpet One

Place Categories:

  • great customer service
  • great product
  • rude clerks
  • helpful rosie
  • excellent shopping experience
  • great new carpet
  • very good prices
  • outstanding service level
  • worst service
  • good sales people
  • highly recommend home carpet
  • fast response
  • creative solutions
  • great suggestions
  • helpful staff
  • great tile
  • full refund
  • expensive cork
  • disappointing terribly
  • superb dedication
  • big chain
  • very helpful flores
  • knowledgeable salesman
  • great unbelievable installation
  • very clean rooms

Message from Home Carpet One

  • Angie's List '09 Award Winner
  • Five-Diamond Dealer
  • Incredible Selection

Welcome to Home Carpet One, Chicago's 2005 Retailer of the Year.

Our 10,000 square foot showroom offers you one stop shopping for all your flooring needs. We feature area rugs, wall-to-wall carpet, ceramic, stone, glass tile, hardwood, bamboo, cork, and many other selections to make your floor both unique and practical.

Home Carpet One combines incredible selection with the most educated sales staff in Chicago. We have been a long standing Five-Diamond dealer, an award that is based on customer feedback regarding our high quality installations. We also received Angie's List Super Service Award multiple times. For these reasons and more Home Carpet One is your award-winning source for service, selection, and style.

Home Carpet One
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