Chicago >Home Carpet One
“Their excellent customer service and great selection keep me coming back.”
“The service level was outstanding and I was very pleased that Home Carpet One allowed me to return excess tile for a full refund.”
“have not yet gone to their store, but based upon the fast and friendly response over the phone, service is great.”
“wish every one of our service providers were this easy and reliable to deal with and provided such good value.”
Excellent Customer Service. In November, 2011, I had new carpet and wood floors installed. I had a difficult time making the decision as to how far to extend the wood, what products to use, etc. Part of the difficulty was due to a recent lung infection caused by some cleaning fluid used during my remodeling. Because I was extremely concerned about fumes, etc., Home Carpet One was extremely patient and helpful in making my decisions. They called me several times during the process just to check in. I ended up with beautiful carpeting and wood flooring. All installers did a great job and were very nice. I strongly recommend Home Carpet One for not only their extensive and excellent products, but for their installers and their customer service.
Excellent and Prompt service.
As a business owner it is sometimes hard to find other companies that share my expectation for a high level of customer service. Home Carpet One lives up to my expectations. Most recently I had a customer that unfortunatly we stained their carpeting. I called Home Carpet One and not only were they very reasonably priced but they got out there quickly and had the reapir done fast. I will continue to use them in every aspect of my business.
2/24/11 I just had Home Carpet One install new carpet in my office at work and I could not be happier. The time from my call with interest to the completed project was amazing and it was priced right too. I have and will continue to recommend them to everyone. I will also use them again without a doubt.
Thank you for the kind words. We always try to resolve flooring problems in the most efficient way for our customers. We look forward to working with you again.
Amazing Service. The assistance and patience I received while shopping at the store was matched by the flexibility on installation dates and quality of installation service. The installers were courteous, respectful, professional and conscientious, even vaccuuming not only my condo but the public hallway upon completion of their installation. Great experience all the way around and would recommend this company to all.
Thank you so much for the kind words. We at Home Carpet One are so happy you had such a pleasant experience. Thank you for your continued support and we hope to see you back in the store soon.
Beautiful Carpeting with Excellent Service. From the hours spent choosing the carpeting for almost every room in our new home in Deerfield, to scheduling the installation to the installation itself, the service at this business is pure pleasure. We had one-on-one attention from someone who "got" our taste and knew exactly what to show us at the showroom. Ben, who scheduled installation, returned calls immediately and was extremely flexible in scheduling. The installers did a beautiful job and even made great suggestions both aesthetically and in terms of when to carpet each room since we were under construction. We really could not have asked for a better shopping experience.
We know how difficult it can be when picking out flooring, especially for an entire home, so we are extremely glad we were able to help the process go smoothly. We pride ourselves on not only the flooring knowledge of our sales consultants, but Ben and Laura in the customer service department as well. We are so happy you had such a pleasant experience with Home Carpet One and we hope to do business with you again.
Excellent Prices and Service. I recently completed carpeting my house and remodeling my master bathroom. Home Carpet One supplied the carpet and tile for both projects. The service level was outstanding and I was very pleased that Home Carpet One allowed me to return excess tile for a full refund. Other retailers would not have gone out of their way to achieve such high levels of customer service.
We are very happy you chose to work with Home Carpet One for your remodeling project. Selling a variety of products and being a one-stop shop makes shopping much easier for the customer. Thank you for the shining review and we hope to see you back in the store very soon.
A solid experience. Home Carpet One provided common area carpeting for our 12 unit condominium building. HC1 was always on time, provided several options each with a detailed quote, was respectful of the decision making process and offered the best price all in a transparent manner. I wish every one of our service providers were this easy and reliable to deal with and provided such good value. Its also great when dealing directly with the President of the company.
We are very appreciative of your positive review of Home Carpet One. While we may be best known for residential flooring, commercial flooring is a significant porton of our business as well. We are well aware of the planning that takes place when flooring a condominium building and are glad we were able to make the process a little less stressful. We hope to work with you again in the future.
Top Notch. I can't say enough about working with Mark Gusti and the team at Home Carper One. I was ordering new slate flooring long distance from Baghdad, and the HC1 crew could not have been anymore accomodating. Oscar and hisd crew did one beautiful job of installing the floor and cleaned up the place like it belonged to them. I would gladly recommend their services and products any time.
Thank you for letting us know what a pleasant experience you had when ordering long distance with Home Carpet One. It is so nice to hear your experience was so positive. We hope to do business with you again soon.
Editorial Review. Company install carpets and a variety of flooring for residential and commercial clients.
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