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(312) 225-7777
710 W 31ST St
Chicago,
IL
60616
41.8382
-87.6443
Neighborhoods: Bridgeport, South Side
12/30/09
BAD!! BAD!! BAD!!
by DisappointedClient at Citysearch
Very unprofessional!!!! Loan officers, Processors, Receptionist all give false information!! Can't ever reach someone on the phone, they can not meet time lines, they lie lie lie to their clients!! I left voice mails and emails with owner regarding the above and did I get a response?? NO!!! Had to change lenders at the last minute!! If you want a loan DO NOT I repeat DO NOT try to obtain a loan through Protecta!!!
- Pros: NONE!!!
- Cons: EVERYTHING YOU CAN THINK OF
03/17/07
Best rates, go on saturdays to the main office, they beat my bank rate and had lower fees
by luvnowandlater at Citysearch
I saved $4,300.00 on my refinance. I was impressed by that amount of money I saved compared to a bank, my bank. the only thing you need is patience. Since they charge less than everyone else, its hard to get them on the phone on the first call, they are super busy. but, if you leave a message with the owners assistant, you get a call back lightning fast. try them, they dont charge application fees so you have nothing to lose.
- Pros: fast approvals, free parking, great ambience, open 9am-8pm everyday. and good service
- Cons: the only problem i had was reaching the agent on the first call, but i left messages with the owners asst. and had a returned call super fast
