01/04/09

Needs to spend more time!

by chichicago

Took advantage of a first time customer promotion and booked a haircut at this location and got appointed to Leila. Overall, the staff was courteous and professional. Haircut just wasn't good enough. Sent to get hair washed even before meeting or talking. Cut was fast and wasn't very thorough. Seemed like she just wanted to get it over with. Would not come back even with discount.

08/05/08

Strip Mall Haircut

by izzy350

Horrible experience. Felt like a strip mall haircut place - not a salon. It was dusty and dirty inside. The colorist was more concerned with booking her Friday night plans than doing my hair. The stylist was worse - just could care less about the type of cut she was giving. It was literally the worst cut I've gotten in years. On top of all this, the staff was snooty. What a joke. Couldn't have been worse."

07/23/08

Front desk staff is nice. Manager incompetant. As well as services.

by chanel77

Let me start with the good. Erin Does the most amazing brazillion, she's conversational, quick, and professional. She does my brazillion in about 10 minutes. She books for (15min!) And completly remidied my hanous eyebrows. Kim does great color and is probably the only one there who can actually color hair. She is a great talent fun and upbeat. Now with the bad i had had a another service i booked for a highlight with brook it was bad striped streaked blond on a brassy single process. When i went to check out the receptionist was very helpful. I explained i didnt like my color she apologized asked me if i needed anything and got a manager. Her name was Sarah she was completly unhelpful when i was explaining what was wrong with my color she just sighed and made a groaning noise? Had to situate herself for about five minutes before actually consulting the problem or answering me. She gave no response and staired at the computer. Finnaly she offered me a $25 off coupon? I insisted on a re-color with kim. Finally a receptionist booked my appt. She was completly moronic and should be working at a cafeteria Not a salon her appearence was hardly anything but homely... wrinkled shirt and dirty reboks?

• Pros: Kim and Erin. devon does a good cut.
• Cons: rude manager and half remolded salon