09/24/09

Nice place, bad business ethic

by atmmyers

Nice place, and not nearly as crowded as the places on Argyle. I have been coming here weekly (at least) for about two years...

BUT...........

Today they just lost my business for good!

On a whim, I stopped in for some snack food and picked up a bag of veggie chips (Aji "Fabulous"). Every bag on the shelf was marked $1.95. The register scanned at $2.49. I confronted the cashier (a young girl, not the usual guy who always checks me out), and asked me to pay first, signaling that she'd get the manager. While I waited, the manager discussed it with the cashier, went back to the shelf for a while, looked at the bags some more, scratched the price tags with her fingernail, scanned the item again, looked at me and said confidently "it's $2.49" I explained that they have to charge what it is marked... wheat they ALL are marked. She just stated that the price tag is wrong, it's $2.49. And proceeded to just stare at me. I looked around for my usual cashier (who has always been very helpful - including finding specific items many times over), but he was not around. Finally, the manager asked "You don't want?". I just took it anyway, figuring that it is "only $.50" -- but what really upsets me is the principle of the thing, and the sad part is that if this part is that for a mere $.50, any business should not hesitate to fix things for the customer. Not here -- I am completely appalled and offended that this woman basically made me feel like I was wrong!

Sorry, you lost my business -- from now on I wait in line on Argyle.

• Pros: convenient, easy shopping
• Cons: bad manager

05/14/08

Great selection, prices and customer service

by 211

This is the first review I've ever written but I just had to because the service and selection was incredible. So friendly and helpful. I would recommend Golden Pacific Market to anyone!

06/15/05

Golden Pacific won me over!

by kunokine6

SUPER CLEAN, affordable, and excellent service. It is a great market for your basics in Oriental cooking. I have been shopping at local markets for many years, and this is one of the best. They have a great selection of everything. I especially like the various sauces, noodles, imported drinks, and fresh produce (baby bokchoy and chinese broccoli!! YUM!). This is also the perfect place to introduce a friend to Oriental cooking without worrying about them being turned off by strong odors or cluttered aisles. The employees are very helpful. If you are a loyal customer, they give you new products to try for free. Check it out, it's fantastic!

• Pros: Clean, Well stocked, Inexpensive
• Cons: There's only one?