“The location of pickup was changed because the Omni did not honor our reservation.”
“called First Class tickets for a sold out event and received a reasonable price on some great tickets.”
Don't do business with this guy! Screwed me and my customers at the will call window! You've been warned!!! He will scam you too!
Best Ticket Broker in Chicago. Needed tickets for the Bears-Packers game and bought them thru Drew. The process was quick and easy and at a good price. I would use him again. Thank you Go Bears
Best Ticket Broker In Chicago!. If you are looking for a ticket to any event at any location give Drew a call. I have purchased numerous tickets from Drew over the last 7 years and have always been satisfied. Drew offers the best tickets at the best price and will upgrade tickets at no cost when he can. Last weekend rocked and the seats were awesome! THANK YOU! GO BEARS!!!
BEST TICKET COMPANY IN THE COUNTRY. My friend, Drew, with TicketsFirstClass is always a lifesaver!!! From the time I moved to Chicago, 8 years ago, he's come through for me every time. I am a sales rep and constantly taking customers to games, which at times can be last minute. Drew has been able to get me killer seats at the best price every time. He even was able to get me Dave Matthew's tickets for me the day before the concert last year!!! I highly recommend TicketsFirstClass to ANYONE looking for tickets. Not only are they great to work with, they take care of you more than any other ticket company.
DON'T DEAL WITH HIM!.
My dad ordered tickets from him for the 2011 Winter Classic ! I was so excited to go, we drove 4 hours to Pittsburgh only for him to give us the run around and kept telling us to meet him at different spots.. THAN told us that they tickets were dropped off at will call. THEY WEREN'T THERE!! Heinz field doesn't dont deal with this company! There were about a dozen other parties that had paperwork from the same company!!!! DO NOT TRUST THIS JERK!
and my rating should be NO STARS.. but it wont let me!
Nightmare company. DO NOT DO BUSINESS WITH THIS CREEP. MY DAUGHTER ORDERED A TICKET AND WHEN SHE TRIED TO COLLECT IT (PAID $190 FOR A $35 TICKET) HE HUNG UP ON HER SEVERAL TIMES AND WAS EXTREMELY RUDE AND WOULD NOT GIVE HER STRAIGHT INFO ON HOW TO PICK UP THE TICKET. WE ASKED FOR AN ADDRESS FOR PICKUP AND IT TOOK 3 CALLS TO GET IT. WHEN WE GOT TO THE ADDRESS, WE STILL HAD TO TRACK HIM DOWN AND HE WAS RUDE AGAIN. THE GUY IS A CREEP . THERE ARE TOO MANY OTHER COMPANIES OUT THERE, GO ELSEWHERE.
This client's mother was a nightmare. She made a very simple process into a stressful situation which never needed to be. The tickets were purchased for Will Call pickup. Upon arrival the theater was not accepting Will Call which is uncustomary. I called the client to let her know I would meet her on location in front of the venue. She informed me she was going to arrive two hours after the printed time on the ticket. (continued).
Amazing ticket experience. first class transaction. Drew always answered all calls and emails got me a great seat upgrade and met me at the show to give me my Soldier Field Jovi tickets would deal with again
UFC 101. Had a great time & had great seats. Thanks again for the upgrade! def will use Drew for more tickets!
Response from the Owner to 'Poor ticket buying experience'.
It is important to remember to look over your order form before submitting your request. On my website, in the section labeled Delivery Options, there is a box on the online order form that reads: “If the exact tickets I’ve chosen are unavailable, I will accept an equal or better tickets if they are available at the same price, (Recommended).” We suggest the buyer selects this box. The reason is if the exact tickets you selected are unavailable an equivalent or better location will be provided.
In this request the box was selected and the tickets delivered were an upgrade, much better than the tickets originally purchased. The box also does not consider team affiliation. Upgraded tickets are selected based on the quality of the ticket alone, the section closest to the best optimal view of the event based on the seating chart. If this box was not selected the request could have been canceled. If there were special instructions given regarding team affiliation at the time of purchase the request would have been granted. The location of pickup was changed because the Omni did not honor our reservation. I secured an alternative private location directly across from the Rose Bowl and assigned an employee to handle all pickups on site. The pickup time was guaranteed prior to purchase one hour prior to the game. No one waited past the time guaranteed for delivery and most of the deliveries were much earlier than promised. Every client received their tickets and most including this client received upgrades.
I encourage all yellowpages users to contact me if they have any questions regarding my review responses. We are a licensed brokerage since 2003, located inside Harry Caray’s Tavern in Wrigleyville, Chicago.
Founder & President
First Class Tickets and Entertainment
3551 N Sheffield Ave
Chicago, IL 60657
Winter Classic tickets. Drew got us great seats to the Winter Classic hockey game when tickets were nearly impossible to get. He was great to deal with and returned my emails in a very timely manner.
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