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Canine boarding, day care, grooming spa and boutique features climate-controlled indoor environment, synthetic grass, aromatherapy baths and saltwater swimming pool.
(773) 360-5209
2228 N Clybourn Ave
Chicago,
IL
60614
41.9222
-87.6654
Neighborhoods: North Side, DePaul
Pooch Chicago
Last updated 8.24.09
What People Are Saying About Pooch Hotel
The Owner
Pooch Hotel
Owner
POOCH HOTEL, located in Lincoln Park, is a sophisticated canine boarding hotel, daycare, health club, spa, and boutique. POOCH offers unparalleled service in an immaculately clean, vibrant, upscale environment. Our newly constructed $4 million facility is equipped with 100% radiant heated floors, seven individual air changing systems that exchanges air every 10 minute, luxury tempered glass suites, and a climate controlled system that keeps the facility between 68?-72?. POOCH HOTEL is the first of its kind in Chicago, combining luxury overnight care, daycare, a grooming spa, and canine…
The Editor
Contributor
Citysearch
Canine boarding, day care, grooming spa and boutique features climate-controlled indoor environment, synthetic grass, aromatherapy baths and saltwater swimming pool.
12/30/09
disappointing experience
by MRYChicago at Citysearch
My wife and I had a disappointing experience with pooch hotel. Initially we signed up for a daycare 10 pack, however every time we tried to tour the facility despite calling ahead we were unable to do so because a manager wasn't available (we called ahead!). Not only was it waste of our time, but also unsettling. Why all the secrecy? Why couldn't the other employees give tours? Additionally, we felt the staff was generally confused and unfriendly.
When we went to cancel the daycare pack, naturally it took a lot of time because the manager wasn't present. When she finally did show up, it took about 10 minutes to find our keys while searching with her employees (nobody ever seems to know what's going on). After speaking with the manager about the cancellation it confirmed our belief that Pooch Hotel is an inferior dog daycare service. We didn't even get an apology for the missed appointments.
After our experience, we ended up finding another doggy daycare with knowledgeable and friendly staff, and open door policy. Sure, the pooch hotel has a slick website and a beautiful exterior, but beyond the flash there's a mediocre dog daycare center.
Do yourself a favor and shop around. You'll notice a difference.
- Pros: NA
- Cons: No open door policy, confused and unfriendly staff
11/24/09
DO NOT!!! go there!
by adsk at Citysearch
I left my dog there for the weekend and besides of getting charged more than the told me I would, my dog came back with TICKS!!! N I don't know what they did to him but he spent a WEEK under the couch crying!. PLUS, he got home starving like crazy! Neverr ever leave your pet there. EVER!
- Pros: 24 hrs
- Cons: everything else!
09/25/09
Go somewhere else
by christopher l at Citysearch
After 4 days of boarding ,our dogs were very sick and had to go to the vet. After a nearly 500 dollar bill from pooch, the vet bills were over 1000 dollars. Would never recommend this facility to anyone. Read the negative reviews, they far out weigh the positive ones written by pooch themselves. Anyone with a brain can see this.
- Pros: None
- Cons: everything
The Details on Pooch Hotel
The Extras:
Facility tours are available with a prearranged appointment only.
Category:
Pet Boarding & Sitting, Pet Services, Pet Grooming
Payment Methods:
American Express, Discover, Visa, MasterCard
Message from Pooch Hotel
- The Best in Canine Boarding!
- Dog Hotel, Spa & Boutique
- Best of Citysearch 2007 WINNER
POOCH HOTEL, located in Lincoln Park, is a sophisticated canine boarding hotel, daycare, health club, spa, and boutique. POOCH offers unparalleled service in an immaculately clean, vibrant, upscale environment.
Our newly constructed $4 million facility is equipped with 100% radiant heated floors, seven individual air changing systems that exchanges air every 10 minute, luxury tempered glass suites, and a climate controlled system that keeps the facility between 68?-72?.
POOCH HOTEL is the first of its kind in Chicago, combining luxury overnight care, daycare, a grooming spa, and canine saltwater lap pool.
This is our livelihood. This is our mission. It is simple: We love dogs.
