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(312) 932-9100
230 W North Ave
Chicago,
IL
60610
41.9112
-87.6359
Neighborhoods: Central, Near North Side
08/15/08
Nice gym, but pushy.
by furn1noche at Citysearch
My aim isn?t to come on here and bash someone by name. I think that is stupid and it damages people?s careers. However, I would like to say that a few days ago, I went into the Logan Square location for a price list, which I was then redirected to wait for a consultant. The consultant I received was very nice, but he was also unprofessional at times. I grinned and bared with the hour long song and dance throughout the entire gym. But halfway through, I saw the consultation turning in a negative direction. Profanity was used during a discussion, not negatively, but in a description of some equipment in the gym? which I still think is unacceptable. And upon me expressing that I knew what type of workout I was most comfortable with, he replied that I was being ?stubborn?. I earnestly felt like asking him if he called all his potential clients names, but I recanted and didn?t feel it was worth my energy. Also, my initial interest was to get a price guide with which I can discuss with my significant other, and after the tour he challenged my decision by asking ?well do you always need to ask your boyfriend for EVERYTHING?? , and ?don?t you make any decisions on your own??. I couldn?t believe how abrasive this guy was being. My personal values are none of his business. I appreciated his enthusiasm, but he has a lot to learn about good customer service. Bottom line, it was a beautiful gym, but I just felt too pushed. A word of advice, if this person is reading this, please take a step back and allow the customer to come to terms with the situation. Being too pushy will ultimately push the person away. Everything else about the gym was wonderful.
- Pros: cost, parking, large variety of equipment.
- Cons: pushy selling tactics.
12/08/05
Best personal trainer (Maria) and service!
by mollychicago at Citysearch
X-sport fitness has the best value and best personal trainer, Maria Palombo. I've had various trainers at clubs around the city and in comparison, her workouts are more innovative and she keeps you motivated along with being aproachable and friendly. The time goes by so fast. Also, great club, clean, up to date and focused on its members. Highly recommend!
- Pros: Great trainer, motivating atmosphere, affordable
