Chicago Urban Tails, L.L.C.

Provides daily dog walks, in-home cat care and a tracking system to monitor frequency of pet sitters' visits.

(773) 877-3949

PO Box 220053
Chicago, IL 60622 41.9025 -87.6808

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Neighborhoods: Wicker Park, West Side

Hours:

By appointment only

Last updated 2.17.11

Category:

Pet Services, Pet Boarding & Sitting

Payment Methods:

Check, Money Order

What People Are Saying About Chicago Urban Tails, L.L.C.

The Owner

Chicago Urban Tails, L.L.C.

Owner

We provide Dog Walks and In-Home Cat Care services in the northern Chicagoland area seven days a week. Our mission is to provide your pet with the love, care, and companionship he/she needs in order to be happy and healthy while you are away. We provide services to one household at a time so your pet receives the individual attention he/she deserves. Our services are performed only by responsible, caring individuals that have a true passion for animals. All Chicago Urban Tails staff members are carefully screened and thoroughly trained. Our pet sitters are covered under our insurance and…

Provided by CityGrid

Read more from the owner

Featured Review

Contributor

Contributor

Provides daily dog walks, in-home cat care and a tracking system to monitor frequency of pet sitters' visits.

ambiance
50.0% positive
  1. My walker is great; I really feel like she has fun with my dog every day and that is really important to me.
  2. We tried doggy daycare and didn't like the condition he was in when we got him back so it was important for us to keep him home and in familiar, comfortable surroundings.
overall
100.0% positive
  1. All in all a great place to contact for your pets walking and exercise while being away for all long day.
service
91.18000030517578% positive
  1. The walkers themselves are extremely friendly and helpful.
  2. They are the best service I have had in a long time.
  3. The owners and managers of the company literally provide the best customer service of any company that I do business with in Chicago.
  4. The staff was friendly, professional and attentive.
  5. The management is always helpful, accomodating and friendly.
  6. Our dog walkers have been friendly, reliable and neat.
  7. For anyone looking for a reliable, trusted and friendly dog walker, I highly recommend Urban Tails.
  8. would defiantly recommend this service, it's nice to know I can trust my pets care and my home are in good hands while out for the day.
  9. After having a horrible experience with a different local cat sitting service, I switched to Urban Tails.
  10. highly recommend this service to anyone who loves their dog but can't always be there to play with them.
  11. Sasha's walker, Tori, took such great care of her and was so attentive to her little quirks.
  12. I'm moving now and hope that I can find a new dog walking service that is even half as good as Chicago Urban Tails.
  13. Their communication efforts are superb - they are extremely friendly with humans and dogs!
  14. It is the best value and my husband and I are completely at ease with this very trustworthy team of people!
  15. We are moving out of Chicago soon, and we can only hope to find another dog walking company who provides the same great and courteous service that Chicago Urban Tails does.
  16. Not only were my cats super happy but my plants were watered, my mail was on the counter, and I had a note for everyday I was gone with how my cats were doing and the activity the service provided.
  17. I'm overwhelmed by their outstanding customer service, and I honestly don't know how I would be getting through my dog's illness without them.
  18. Great customer service!
  19. The staff is incredibly friendly.
  20. The staff is excellent!
  21. Reliable, friendly dog walkers
  22. Not only my walker is great, but Urban Tails has wonderful customer service; they are always sincerly friendly (not the annoying pushy kind of service), flexible and show a complete adoration for my dog.
  23. Chicago Urban Tails provides great, reliable service, friendly notes, and a sincere appreciation for our dog-daughter.
  24. The price is the lowest we could find, but coupled with the best service available, we could not ask for more.
  25. Best dog walking service in town!
  26. On a couple of long vacations, i've used their sitting service for my cat, and they took great care of her.
  27. was very hesitant to rely on a pet care service after a bad experience with another local provider, but I was happily surprised by the care and customer service provided by Urban Tails.
  28. Reliable, excellent service, and our dog loved her walker!
  29. Our dogs love seeing the same people everyday for their playtime and outing.
  30. Chicago Urban Tails is the best pet service in Chicago BY FAR.
  31. They are flexible, friendly, professional, trustworthy and most important, they are true animal lovers that give great care to our beloved dogs.
  32. The great people at Chicago Urban Tails have been walking Lucky and Willy (our pups) for several years and we could not be happier with their service!
  33. I've been using Chicago Urban Tails for 2years and I'm continued to be impressed with the great staff, flexible scheduling, attention to detail and thoughtful notes left by my walker everyday.
  34. The service is well explained, precise and prices are awesome!
value
100.0% positive
  1. It is the best value and my husband and I are completely at ease with this very trustworthy team of people!
  2. Chicago Urban Tails is also great about detailed invoices and competitive pricing!
  3. The service is well explained, precise and prices are awesome!
  4. The price is the lowest we could find, but coupled with the best service available, we could not ask for more.
  5. can tell a huge difference from before I started using them.
  6. have had other opportunities to switch to slightly more affordable pet walking services, but these guys really care about my oversized pup Shuli.
wait time
100.0% positive
  1. All in all a great place to contact for your pets walking and exercise while being away for all long day.
  2. On a couple of long vacations, i've used their sitting service for my cat, and they took great care of her.
  3. They are the best service I have had in a long time.
5 Star Rating: Highly Recommended

11/07/09

Best Dog Walkers EVER!

by thompsonjeni30 at Citysearch

These guys are the best. I have always been skeptical of a service that comes into your home while you are away, but last week, I was home one day when my walker came by and she did such a great job with my dog! She even stayed longer than the 25 minutes that we agreed upon and my dog was so happy when she arrived. Not only my walker is great, but Urban Tails has wonderful customer service; they are always sincerly friendly (not the annoying pushy kind of service), flexible and show a complete adoration for my dog. Their service is top-notch!

  • Pros: fantastic customer service, animals lovers, cheap!
  • Cons: nothing
5 Star Rating: Highly Recommended

11/20/08

Best dog walkers in Chicago

by kakitykakity at Citysearch

The folks at Chicago Urban Tails have been taking wonderful care of my dog Sasha since January and I could not be happier! Sasha's walker, Tori, took such great care of her and was so attentive to her little quirks. Sasha has been sick on and off for the past few months and Tori would call me at work or leave me notes at home depending on how bad she felt Sasha's condition may have been throughout the day. She even went so far as to clean up the unpleasant surprises in my apartment when Sasha was was really sick. No matter what, she always left me a friendly note to tell me how Sasha's walk went. It definitely made me feel a milion times better about having to leave her at home all day by herself.

I'm moving now and hope that I can find a new dog walking service that is even half as good as Chicago Urban Tails.

P.S. All that, and the prices are really very competitive with other dog walking services in the area. Seriously...these are the peple you want watching your pets.

  • Pros: Highly personalized service, notes from your walker every day, competitive pricing, friendly!
  • Cons: None!
5 Star Rating: Highly Recommended

09/23/08

Best dog walking service in town!

by cvalahu at Citysearch

The great people at Chicago Urban Tails have been walking Lucky and Willy (our pups) for several years and we could not be happier with their service! We trust them completely...our neighbors also have given us compliments on how well they treat our pups. The walkers are always on time and are so courteous and careful to follow our instructions. The price is the lowest we could find, but coupled with the best service available, we could not ask for more. Also, Mary, one of the managers who frequently answers the phone, is so kind and flexible- she has always tried to work us into the schedule when we have a last-minute emergency.

We are pleased to give them our highest recommendation!

-Carolyn and Jim Murphy, Lakeview

  • Pros: Always on time, low prices, flexible scheduling, great attention to detail, very courteous
  • Cons: honestly, none
5 Star Rating: Highly Recommended

07/28/08

Great Service and Pricing

by ericlo79 at Citysearch

Tori and Chicago Urban Tails have been fantastic for our "little" dog Jackie. Tori always leaves great notes for us everyday, and also apprises us of anything she notices about Jackie that might be of concern. We are moving out of Chicago soon, and we can only hope to find another dog walking company who provides the same great and courteous service that Chicago Urban Tails does.

  • Pros: Service, Pricing, Quality
  • Cons: None
5 Star Rating: Highly Recommended

07/15/08

Great dog walking service!

by lwangerin at Citysearch

We have been using Chicago Urban Tails for about a year now, and couldn't be happier. The walkers are dependable, go the extra mile to get to know your pets, and do a lot of things that pleasantly surprised me (like cleaning up a kennel and the surrounding vicinity from a sick puppy (and cleaning up the puppy) so you don't come home to a crusty mess; carrying a dog with recent back surgery up and down stairs). Our dogs love seeing the same people everyday for their playtime and outing. They have also been great to call on for an extra walk and dinner feeding when working late. I HIGHLY recommend using this service. They are trustworthy, reliable, responsive, and the dogs love them. What more could you want?

The Details on Chicago Urban Tails, L.L.C.

Place Categories:

  • friendly dog walkers
  • highly recommend chicago urban tails
  • best pet service
  • great care
  • incredibly friendly staff
  • great thoughtful notes
  • outstanding customer service
  • love dogs
  • good hands
  • accomodating management
  • pretty unhappy cats
  • even half as good new dog walking service
  • great reliable service
  • sick walker
  • great sincere appreciation
  • not like condition
  • loved excellent service
  • full time daycare
  • best value
  • great automatic debit
  • great flexible scheduling
  • slightly more affordable pet walking services
  • perfect a
  • bad experience
  • favorite toy bear

Message from Chicago Urban Tails, L.L.C.

  • Daily Dog Walks
  • In-Home Cat Care
  • Visit Tracking System

We provide Dog Walks and In-Home Cat Care services in the northern Chicagoland area seven days a week. Our mission is to provide your pet with the love, care, and companionship he/she needs in order to be happy and healthy while you are away. We provide services to one household at a time so your pet receives the individual attention he/she deserves.

Our services are performed only by responsible, caring individuals that have a true passion for animals. All Chicago Urban Tails staff members are carefully screened and thoroughly trained. Our pet sitters are covered under our insurance and bonding policy.

Chicago Urban Tails, L.L.C.
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