Olde English Chimney Sweeps, In

12/11/09

Work done Nov 2009

by CATHYCC at Citysearch

I initally called OEC to have my chimney cleaned for use this winter. When Sean from OEC arrived and attempted to clean the chimney out he could'nt . The inside of the chimney (fire place) had clapsed and was threatening the itegrity of the boiler and water heater liner. Sean wrote-out-in-detail the work that needed to be done and itemized the cost for the work. No hard sells tactic encountered. I got two other estimates and OEC was the lowest of three. The other two CS co. had me in tears after reviewing their "estimated cost." the guys from OEC cleaned up during job and after the job was completed. I will continue to use them for future work and have recommeded them to others. Thanks OEC. U r great people.

• Pros: Great people! No hard sell or needlees recommendations

08/03/09

It's a damn shame...

by Jrom13 at Citysearch

Anyone who has to write their own reviews is suspect. Hummer lover and JohnFLjr are both associted with the company. On yahoo they left great reviews and it turns out they forgot that all someone has to do is click on their name and it shows their profile. Guess what?? Old English!! Surprise. Reviews are for customers!!

• Pros: n/a
• Cons: rip off con artist

02/11/09

Good referral from neighbor

by HummerLover at Citysearch

A neighbor referred Olde English Chimney Sweeps. They were everything I was told they would be. Neat, clean and courteous. To be honest, they weren't the least expensive quote but more importantly they took the time to explain the problem and gave me a couple options to choose from to correct my chimney issues. The scaffolding setup was really cool! If they would have been the least expensive I would have given 5 stars! :)

• Pros: Responsive, left work area clean of debris, very knowledgeable
• Cons: Not the least expensive

02/08/09

HIGHLY RECOMMENDED! FANTASTIC CUSTOMER & OVERALL SERVICE! THANKS!

by JohnLFJr at Citysearch

Fantastic customer and overall service! Highly recommended! Cheapest of (3) estimates. Owner was out within a day for estimate and work done within a week! (2) follow-up calls to make sure all was going well! and it was! Received many compliments about my new gas logs! thanks olde english! I also recommended Olde English to my family and friends!

• Pros: Excellent customer service, professional, clean, quick estimate and quick service!
• Cons: NONE

12/04/08

Chicago Fireplace Chimney Sweep Company

by ChicagoChimneySweep at Citysearch

This guy with the negative review is insane. He posted elsewhere and under different names that we ripped him off. How did we rip him off if he was angry at the timeliness of receiving the quote and no money was ever exchanged??? This is a crazy time of year for our company and any other company in the fireplace and chimney business. We tried apologizing to him for the delay and he continued to make harassing phone calls to the office in crazy rants and using profane language to the office staff. Way out of line. I feel bad for the company that he does hire to do the work.