Asha Salon & Spa

07/13/09

I liked my haircut

by queenieyip at Citysearch

I had Chris to cut my hair. He was terrific. And you can tell he's very skilled. I asked him a bunch of questions and he has many good suggestions. Compared to other salons, the price is very reasonable as well.

• Pros: on time, clean, skilled stylist

02/12/09

Terrible Service

by XDRE at Citysearch

I have been visiting Asha in the Gold Coast for several years and their customer service has gotten progressively worse. On multiple occassions they booked me for the wrong service with too much processing time so I end up waiting for 45 minutes between a cut and a color. The last time I was in the salon they encouraged me to sign up for their online appointment system, which I readily agreed to. This morning I put in a request for a style Sat morning with my top 3 time preferences. They called me with a message to confirm, asking that I call them likewise to confirm. Just called now (a few hours later) and it turns out they gave away my appointment. All that is left is the time slot after the last one I can make. Apparently they didn't know if I wanted the appointment - Why do they think I sent them the email? I usually get a good cut and ok color, but this place just isn't worth it.

10/08/08

Amazing!!

by ChicagoJan at Citysearch

I went to Asha for a day of beauty. I have been to Aveda salons before, so the smell when I first walked in was very comforting! I was greeted by a friendly staff who walked me back to the spa and placed a warm neck cusion on me. I then had a massage with Amy, which was extremely relaxing. (She is a VERY nice girl) After my massage was done Amy was waiting for me with a glass of water. I changed and was then told Kerri was ready to do my color for me. She made me look 10 years younger just by changing my hair color. I then had a cut with Gregory. I can not even explain how happy I am with my cut!!! I have had so many people come up to me and tell me how much they love my hair. I tell every one of them that they should go to Asha!

I will be going back to Asha as long as I live in Chicago!!!!

• Pros: They are opening a new salon in the suburbs!!
• Cons: Nothing!!