Doesn't Recommend

pinktracker

Joined 3 years ago

burgers and service. I heard the burgers had to be tried, so I decided to try Kumas on a Wed evening. Was fairly busy, but not too bad, menu was good, with a variety of different items, including a good selection of burgers. I have to admit, the burger lived up to the hype, but I was disappointed by the slow service. And trying to get the attention of our server after our food had arrived for an extra side of bbq sauce was almost impossible for about 10 minutes. Not sure if she went on break, or just decided we were all set since we had our food. A place has to have good food to get a very good rating, but if the food gets served with attitude, or is slow in coming, I will not be inclined to return. Just my thoughts on how a successful place should be.

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CSMobileUser2

Joined 5 years ago

Amazing Burgers. this place has some very delicious burgers and they are HUGE!!! the fries are waffle cut and also very good. The atmosphere is very unique and even though I despise heavy metal/hardcore music (which they blast so loud it's hard to talk to someone at your table) I still very much enjoyed this place and reccommend it to anyone looking for a great one of a kind burger joint.be sure to leave the young one's at home though.

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kikuchiyo

Joined 3 years ago

Bring earplugs. And a cardiologist.. We arrived on a friday at 3pm and expected to wait. I am guessing there pretty much isn't ever a time where waiting isnt expected. Its in a pretty crappy neighborhood, and you are compelled to wait in eeh street, and this is because of Kuma's biggest problem, the ear splitting, way too loud for a restaurant music.

I'm 30. I was a musician, I played loud obnoxious music for crowds for years, but this seemed like the obnoxious bartender had just decided that everyone within 40 yards of this place was going to get a serious education on bad, growling, "cookie monster vocal" METAL!!!!!

so long story short, you can't wait inside because you cant hear anything inside. so if you want to stare blankly at your companions for an hour or so or wait outside with everyone else. good thing it wasn't raining.

Despite it not having that many seats and having a lot of employees everything takes forever. Beers take 15 minutes, although the server isn't busy. The server cant really hear you and you cant really hear them, so it accurately resembles the awful experience of ordering a drink in a nightclub. It was pretty ridiculously slow for a place that only has 6 or so tables and serves a really simple and restricted menu Especially considering that you are compelled to mill around on a corner outside near a shady "massage parlor" for an hour or so before even being seated.

When the food arrives the portions are essentially what I call "Flintstonian." Their burgers are gigantic, essentially double the size they need to be. They have a lot of burgers, but I agree with another commented, its like a heavy metal themed "Red Robin." Nothing here is really gastronomically reaching for the stars, its primarily reliant on a gigantic amount of meat, and 2 or three things on top of it, which you could probably find other places.

The immediately began clearing things and bringing the check while the last person was still eating. They are definitely trying to turn over tables but they could have been more subtle about hustling us out of there. we weren't exactly loitering, in fact we were being conscious that there was a wait and still felt a bit hustled out of there.

The large serving size, mountain of fries and general greasiness of it all i am sure is great for drunks and anyone else who wants to gain 5 lbs at the same time while losing their hearing. I've had burgers as good or better in chicago and didn't have to deal with 1/8th of as much as a trip to Kumas.

The food isnt bad, but its not revolutionary, its heaping amounds of greasy indulgence food. However if you don't want to make an ordeal out of getting

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Alice Jo

Joined 3 years ago

AWESOME. I was reminded of how much I love this place after stumbling across the Lockdown and remembering what a difference a place makes!

This place is the best!

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CSMobileUser

Joined 5 years ago

UNDER RATED. Kumas is the best burger u will ever eat. It honestly is the most creative burger joint in the chi. I don't know how people can post bad things about this place. If anybody was to ask where should I go for a burger I would say KUMAS CORNER!!!

Doesn't Recommend

DaleIsAFoodie

Joined 4 years ago

Not all it was cracked up to be!. Ok, I get this place is "gourmet" burgers and all, but why are the fries not hand cut? That would be a good place to start. Next I've had better burgers, and just as inventive ones, so the real questions is, is it the ambiance? Probably. I was there on the Friday over Memorial Day Weekend, and it was packed. Sure the wait was an hour to get a seat, but for real, why another hour for a burger and fries? There were three people at our table, and none of us ordered any of the more complicated burgers. Mine was something actually akin to a Red Robin burger. So if you must have ear splitting death metal, and slasher movies on the big screen this is the place for you. If you want a good burger without all the madness skip this place. Chicago is jammed with awesome burger joints I'd suggest one of them instead.

Doesn't Recommend

abelle79

Joined 11 years ago

Can't comment on the food, but service was subpar.. I heard great things about the place and anticipated a long wait. So, a group of 6 of us showed up and was told it was going to be an hour and a half wait which we anticipated. We were patient, got some beers and waited. We began to notice that people that showed up after us were getting seated, and we asked what the deal was. The lady playing hostess just told us to wait and she will seat us as soon as possible. Trying to be accomodating, we waited for the alloted 1.5 hours. At that point, we have seen at least 4 groups who arrived after being seated. We asked again what the deal was and was told that because we are a party of 6, she can't seat us until a party of 4 and a party of 2 leave... yet she has been seating those people before us. All she needed to do was anticipate which two tables relatively close together is leaving, and hold them. But that would obviously require too much brain power to do. She obviously don't get that when you have a wait list, you sit people according to the waitlist as much as possible.

I would only go there if you are in a group of 4 or less because otherwise, you will be waiting, literally, for eternity before getting a seat.

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thedirtydisco

Joined 4 years ago

A Poseur Palace. Kuma's Corner has good food. I've been there with friends and family many times. However, it is hardly worth the wait or the the crushingly crowded experience. The service is mediocre. The waitstaff usually consists of one person, and the bartenders tend mostly to friends and regulars. The place is so small, and it's constantly over-capacity. I'm surprised it hasn't been shut down due to over-crowding.

Lastly... it used to be a metal bar, and has now become a scene/emo/rockabilly (they're all the same anyway) hangout.

Let's face it... that ruins any bar.

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julee2009

Joined 5 years ago

Can't Wait To Go Back. I saw this place on Check Please. I went to check it out with my brother, sister and nephews. The kids loved the burgers. The mac-n-cheese is to die for. I will definately be back for the food, and the bloody mary's were good too. I highly recommend this resturant.

Doesn't Recommend

tikal8

Joined 5 years ago

Terrible customer experience. I've never thought that the service here is great but lately it's downright awful. The bartenders rarely look up to see if you need a drink and spend their time talking to people they know instead. Sorry if I'm not tatted up and in a grungy outfit but stop taking shots with your buddies and learn your craft before you start losing business, mine's already gone. Let me temper my comments by saying that some of the people that work there are great but a few need to go a.s.a.p. and I won't be returning.