Bliss Spa Chicago

(877) 862-5477

644 N Lake Shore Dr 8th Fl (East Ontario Street)
Chicago, IL 60611 41.893902 -87.615144

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Neighborhoods: Near North Side, Central

blissworld.com/spa/location/c…

Hours:

Daily 9am-9pm

Last updated 12.22.09

Category:

Spas, Day Spas, Cosmetics, Skin Care, Manicures & Pedicures, Men's Spas, Bikini Wax

Parking:

Valet

Payment Methods:

American Express, Discover, Visa, MasterCard

Hair Removal Services:

Brazilian Wax, Waxing

Massage Services:

Swedish Massage, Pregnancy Massages, Deep Tissue Massages, Massage

Spa Amenities:

Sauna Room

Skin Care Services:

Body Wraps, Facials

Spa Services:

Spa Parties, Spa Packages

What People Are Saying About Bliss Spa Chicago

Featured Review

Valerie Moloney

Contributor

This downtown hotel spa mimics the boutique chic feel of its co-tenant, the W Chicago Lakeshore. Guests take the elevator eight floors up to an uncluttered reception that is styled like a beauty bar, with florescent lighting, turquoise and white decor and a bank of mani/pedi stations positioned in front of flat-screen televisions. Further inside the spa, the real pampering begins, starting with a brownie buffet and cheese platter for ladies to enjoy before being ushered into one of 16 treatment rooms. Jazz and blues standards hum on the speakers while aestheticians tend to tired bones,…

Editor's Tips

The Extras:
If you valet, have your ticket validated at the register for a discounted rate: $10 for zero to three hours, $19 for three to six hours and $26 for more than six hours.
Know Before You Go:
It pays to arrive early to take advantage of the lounge before a treatment. The waiting area is one of the best in the city, thanks to its mod furnishings, lake and Navy Pier views and delish mini brownies.
Look Good:
A number of beauty products will tempt you on the way out. Whether it’s Bliss’ own sweet-smelling line for hair and skin, Laura Mercier makeup or Ted Gibson styling gel, you’ll likely leave with swag.
The Extras:
Do take the extra time to linger in the aromatherapy steam shower--complete with rain shower head--or sauna. Your aching bones will thank you for it, and your skin will come out glowing.
ambiance
60.0% positive
  1. There's a view of the pier, and some decent snacks.
  2. Maybe the decor isn't outstanding (its minimalistic but chic) but that's not what I go to a spa for.
  3. the place itself does not have that warm and cozy feeling that I usually associate with a spa experience.
  4. have to say the receptionist was an improvement she was very nice, the spa smelled wonderful and the ambience was great.
  5. They have those trendy little chairs with the low backs and neither my friend or I could find a comfortable position, and after sitting there for a one hour pedicure and then another hour for a manicure I thought I was going to go crazy.
return potential
100.0% positive
  1. Good services but I wouldn't go back.
service
44.43999767303467% positive
  1. The locker rooms are amazing, they treat you like gold and the facial was better than any other spa service i have had.
  2. horrible staff
  3. The staff was rude and unprofessional.
  4. It's a new spa, but I think that they will become very popular with such attentive and skilled staff - so book your time there before it takes off.
  5. hate this spa it is the worst in the city i quit going there due to the staff and the management is just a nightmare,,,,,they mask you and leave you in a room to sit all by yourself and the oxygen treatment thats a joke for an upsell
  6. like the individual steam showers-- that was a lot more relaxing than climbing into a big steam room filled with a lot of people talking!
  7. Great customer service!
  8. ........everything is way over priced and the staff is just rude.
  9. We first arrived to the front desk and the receptionist unfortunately had terrible customer service skills.
value
25.0% positive
  1. The quality was terrible for price.
  2. Overall our services were anything but relaxing and they were extremely overpriced pedicures($70) for the quality we received.
  3. The lady seemed like she was in a huge rush.
  4. ........everything is way over priced and the staff is just rude.
5 Star Rating: Highly Recommended

05/28/10

Best Facial I've Ever Had!!

by YahtzeeGirl at Citysearch

I went to Bliss and used my coupon for their triple oxygen facial, it was the best facial I have ever had! The locker rooms are amazing, they treat you like gold and the facial was better than any other spa service i have had. My favorite part was when they used the oxygen gun to spray my skin. I could feel it working and it was relaxing & calming. My skin looks & feels clearer, smoother and fresh. I will definitely be coming back for more services, and you can't beat the specials!

  • Pros: steam showers, Bliss products, amazing service
2 Star Rating: Below Average

02/11/09

Worst Manicure

by chigirl8 at Citysearch

I went to Bliss on a Friday night to get a cream manicure. I was terribly disappointed. I thought my nails were being prepped okay, but was mistaken. The very next day, my cuticles were peeling and the nail polish was chipping. I've had manicures last me for at least a week and a half, but this one barely even made it 2 days. I have not had any other services at Bliss, but I do not recommend the manicures there.

  • Pros: ambience, cleanliness, bliss products
  • Cons: poor manicures
5 Star Rating: Highly Recommended

05/02/08

Absolutely heavenly!

by poochlp at Citysearch

I visited Spa Bliss today with hesitation after reading the previous reviews on this message board. I must say that I was pleasantly suprised. I was prompty greeted, my message therapist did an amazing job....75 minutes of pure BLISS! The amenities are really, really nice. Very chic and very clean. I will certainly be back and in fact cannot wait to go again! I am so glad I went with my gutt and decided to try it out versus just reading all the negative reviews.

  • Pros: clean, new, amenities, therapists, customer service, got an appointment the same say
  • Cons: have to pay to park, $$$$
2 Star Rating: Below Average

01/14/08

Poor Customer Service

by misslp at Citysearch

I've given this location three chances (massage, bikini wax, massage and manicure) Every time the customer service has gown increasing worse and astoundingly more unprofessional. I will never return and would never recommend.

  • Pros: Facilities
  • Cons: overpriced, poorly staffed
3 Star Rating: Average

12/05/07

lovely facials

by mlletherese at Citysearch

Keeping in mind that this was my first-ever experience at the spa, Bliss does great facials! Sweet esthetician, very relaxing experience. I don't know about that other reviewer, but I got background music and I liked it. To me, the waiting room wasn't that bad. There's a view of the pier, and some decent snacks. I LOVE LOVE LOVE the shower. There's a button you can push for this calming herb-infused steamer. There's also a wet and dry sauna. To me, most of the staff were very nice and helpful. --- until the manicure. The lady seemed like she was in a huge rush. She massacred my cuticles - super painful - and the next day there were those little flakes of skin all over the area past my cuticles. Ew ... and ouch. As soon as we sat down, she practically forced me to watch television, as if to say I wasn't worth her conversation. It was supposed to be this soothing manicure with cream and a little massage but she was really rough with me and it wasn't soothing at all. So, it seems to me from my own experience and the other reviews, that the verdict is WONDERFUL FACIALS, but don't waste your time on manicures/pedicures.

The Details on Bliss Spa Chicago

Place Categories:

  • rude staff
  • wonderful spa
  • worst place
  • great facials
  • better locker rooms
  • awful experience
  • not recommend manicure
  • not warm feeling
  • wonderful spa experience
  • helpful everyone
  • pretty mediocre bikini wax
  • terrible customer service skills
  • love shower
  • like relaxing background music
  • not outstanding decor
  • not that bad waiting room
  • recommend products
  • happy thoughts
  • huge rush
  • really nice amenities
  • amazing stephanie
  • great skin
  • enjoy sweet retreat
  • horrible cuticles
  • good services
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