05/15/09

I looked like Bozo the clown

by luvbunnibaby

So this is a review from a while ago, but I went in to get my hair colored, after I couldn't get into my normal salon, found the reviews, all said they were great. I had a very SPECIFIC color of red that I wanted to go, a nice dark, red, nothing too outrageous. Well I showed the girl what color I wanted, she brought out the book for me to pick a color, I chose the one that I liked. So she started stripping the previous color off my hair (was a brunette but was going back to red), I sat in the chair with the color remover on my hair for at least 45 minutes. When she rinsed it out, my hair was white. This was the first red flag. I didn't say anything. Then she put the color on. I looked like bozo. My hair was so red, so light red that it was neon red. This wasn't close to the color I picked. She told me she still had to put toner in it...I didn't think that would do too much, I was right. She put the toner in 3 or 4 different times because I said it was still too light. When I left the salon I still looked like bozo, with neon red hair. I walked out of the salon, after spending more than $120 on my hair and almost 5 hours, I cried. I had to call the salon that I know I could trust to fix it (Salon Buzz, some of the best colorists in the city) and had to spend another $200 to fix the mistake that the girl made. I shouldn't have paid for the terrible job she did. I thought my hair was going to fall out, thats how white it was after she stripped the color. Never EVER would I EVER recommend this salon to anyone.

• Pros: guaranteed an appointment
• Cons: terrible colorists.

03/08/09

Fantastic service!

by kcdrmom

I chose Hot Mess because the reviews on this site were exceptional. From the moment I entered the salon, I was treated with courtesy and professionalism. Denise is a gifted colorist. Every day since getting my highlights at Hot Mess, I have heard from strangers, "I love your hair!" Hot Mess is FANTASTIC!!

01/25/09

This place is great!!!! Denise is the best!!!!!

by Alicia032006

This salon is great. Thank you so much Denise for doing such a great job on my hair. I am sooo happy with the way my hair came out. I love it. I will be back in a few weeks for my highlights girl! The employees that work at Hot Mess are great. Very warm, friendly and welcoming. The design of the salon is great too. It has a fun atmosphere. You feel at home here. The prices are great! I spent way less than what I expected to. I highly recommend this salon. I guarantee you will not leave disappointed. :)

Alicia & Tiffine