Agnes Cleaning Service

07/21/11

............

by zizi32 at Citysearch

She contacted me quickly and she was more reasonable than those I contacted on my own. They were on time. Actually, ten minutes early. They did a good job ...They came, they saw, they straightened, scrubbed, vacuumed and rubbed my house to shiny perfection. Agnes and her crew of hard working girls/young ladies did as promised and at a very good price. On time, professional, and will certainly hire Agnes' Cleaning Service again.They where efficient and organized...

03/17/08

WORST CUSTOMER SERVICE - RUINED MY STAINLESS STEEL

by jenjordonp at Citysearch

BEWARE: Agnes was nice to start and the service was ok. She sells you on her girls "detailed cleaning" but I found the service very rushed. Two girls cleaned my 1800 sq ft 3 floor home in less than 40 mins. and it showed. She states she is fully insured, but when her girls scratched all of my stainless steel appliances (apparently using sos pads on them to clean) she does not file a claim or fix. She gave me the run around for over a year, promising to replace the damaged stainless pieces, even going so far to have me contact the repair company to get the order ready for her (waste of my time!) She still has not fixed. We have made several calls and she has given us excuse after excuse even lying to us that she was sending us a check directly. Still never received. We are now taking her to court. Highly NOT recommended.

• Pros: NONE
• Cons: Does not care about her clients . Liar. Theif.