Kmart

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nnbrown

Joined 2 years ago

worst store and company. HAD THE WORST EXPERIENCE EVER!! THE PEOPLE ARE EXTREMELY UNPROFESSIONAL AND MADE ME NEVER WANT TO SHOP WITH KMART AGAIN!! I WENT ONLINE AND PURCHASED AN INFLATABLE BOUNCEHOUSE AND CHOSE THE OPTION TO PICK IT UP THE NEXT DAY AT A LIST OF STORES THEY SAID HAD THE ITEM IN AND CHOSE THIS ONE. WHAT A MISTAKE!!! I GOT THERE AND THEY HAD ME STANDING AT THE COUNTER FOR AN HOUR!! THIS WAS ONLY TO CHECK IF THE ORDER WAS IN. THEY TOLD A STOCK BOY TO GO AND CHECK IN THE OFFICE AND HE TOLD HER TO CALL THE MANAGER BACK AND TELL HIM THAT HE WAS BUSY! THEN I WAS TOLD THAT THEY DIDNT HAVE MY PURCHASE. I ASKED TO SPEAK TO THE STORE MANAGER. THINKING I WOULD HAVE A PROFESSIONAL INDIVIDUAL COME FORTH TO ASSIST ME. I WAS WRONG!! AFTER HE LAUGHED IN MY FACE BECAUSE OF HOW UPSET I WAS. I THEN ASKED HIM WHAT KIND OF MANAGER LAUGHS IN A CUSTOMERS FACE WHEN THEY ARE VISIBLY UPSET? THEN ASKED FOR HIS NAME AND THE # TO CORPORATE. HE GAVE ME THE WRONG # AND THE WRONG NAME. HE TOLD ME HIS NAME WAS KEITH LOVE AND IT IS ANDREW LOVE. THEN TOLD ME I NEED TO GET OUT OF HIS STORE. NEVER HAVE I BEEN TREATED THIS WAY. ALSO I PURCHASE THINGS ONLINE ALL THE TIME AND HAVE NEVER HAD THIS HAPPEN. IM ASTONISHED THAT THIS IS THE WAY KMART DOES BUSINESS. I WILL NEVER SHOP WITH THEM AGAIN. THEY CANCELED MY ORDER AND I HAVE TO WAIT 2WKS TO HAVE NY MONEY RELEASED TO ME. NOT ONLY AM I OUT OF THE PRODUCT I NEEDED FOR A SPECIAL OCCASION BUT IM OUT OF $200

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Contributor

Joined 10 years ago

Value shopper's mecca goes beyond the basics to offer everything from clothing to computers.. In Short
Since 1962, the big red K has come to stand for competitive prices and comprehensive inventory. Sprawling more than 80,000 square feet, the large store offers more than 60,000 products ranging from jewelry to video games. The varied selection also includes health and beauty supplies, electronics, furniture, housewares, sports equipment and toys. Popular brands include Martha Stewart Everyday, Route 66 and Joe Boxer. Value shoppers can also take advantage of services like photo processing and a pharmacy.