Any Time Limo

11/08/09

DO NOT USE THIS COMPANY!!!

by Tanya B at Citysearch

WORST SERVICE EVER. I wanted to change a reservation and was called degrading names and got screamed at. I was told I had to pay cash, I did. Then my credit card was charged. The driver was "too busy" to bring us from restaurant to bar, which we paid for! This place is a joke, they need to be put out of business, they are theives and the rudest people on earth.

04/22/09

DO NOT USE THIS COMPANY - ZERO STARS

by MOE at Citysearch

After being overcharged for a trip to and from the airport, one of the owners though he could bully me out of complaining - yelled at me on the telephone and any time I tried to speak he told me to stop interrupting him! Finally got Alex (co-owner) to agree there was an overcharge and received a receipt saying they would refund $99. When I got my credit card statement, they only refunded $71. When I asked for the complete refund, Alex changed his story and charged more than what he quoted me before and after the overcharge! Now they want to keep 20% for driver gratituty - why would I tip them now!!!!!!!

• Pros: NONE
• Cons: They are rude and keep your $$

05/04/08

Avoid Any Time Limo, Inc. at all costs!!!

by lkkbr at Citysearch

We hired Any Time Limo to drive our daughter and her friends to their Senior Prom. We paid $490 for a 4 hour packeage. We were told that we had the use of the limo for 4 hours to be split up anyway we wanted. We agreed to 2 hours before and 2 hours after. The Prom was to begin at 7:00, so the limo was picking up the kids at 5:00. The day before the prom, I contacted the owner, Alex, to say that we really didn't need the limo to arrive until 6:15, because the kids had no use for it that early (I thought I was saving the driver some time). I fully understood that I was paying for 4 hours but not using the limo for the full 4 hours! He told me that we had agreed to 1 hour before the prom and 3 hours after, and that the limo would be picking up at 5:00 and delivering the kids to the dance at 6:00. I never would have agreed to this because the doors didn't even open until 6:45. I spent 3 hours trying to have a conversation with Alex. Everytime I was speaking with him, he would say, "I have another call." and hang up on me. I finally demanded that he finish a conversation with me, at which time he tells me that I never signed a contract, and that the limo wasn't mine until I signed. This was the first time he had mentioned a contract. Obviously, he had forgotten to, so this will work in our favor!!! I refused to sign anything until we had the time worked out. He wouldn't discuss the time with me, so I cancelled the service. He obviously wanted me to sign the contract so that he could keep my $490. My husband tried to work things out and was yelled at, and called numerous names. Alex is a very classy guy! We later found out that he had "double booked" for the night. Needless to say, we were unable to book another limo at the last minute. Although the kids still had a wonderful night, we feel we let our daughter down. Pleas avoid Any Time Limo, Inc. and spread the word!

• Cons: Awful customer service