Aurora >Avis Rent A Car Sears Auto Center
“When it comes car issues they fix them well Friendly staff that not only provide great b.”
Bad Customer Service!. I had my oil changed on Wed. Thurs. mirning, oil was lealing on my garage floor. I brought it back in. They said there were no problems, wiped it off, and I left. Fri, morning, there is a bigger ppuddle of oil under the car. I bring it back in, and after an hour in there, they say "oops, we lest the gasket off when we put the drain plug back in. After 3 trips to this place, it may be fixed, but I'm not sure, I asked the service guy if they could do anything for me, considering all my time and expense coming back, due to their repeated incompetence. He offered me a $15 oil change, which anyone can get anytime. And he seemed annoyed at me for asking. I won't be back, and I warn you to stay away also.
NO THANKS.. I needed a new car battery, they charge $20 to install it. (a 2 minute job?). They told me 40 minutes. Well after an hour without a phone call, I went back to see what the wait was. The guy responds "Oh, yeah.. looks like it was done 20 minutes ago." Thanks for the call, a-hole. Unbeknownst to me, they did a "free" alignment check to tell me my car needs work. I said I'll get it done another time, and left. When I drove home, my car was drifting. Never had that problem before. Coincidence? Not likely.
Editorial Review by Citysearch Editors. Value-minded company offers tires, DieHard batteries and auto accessories. Services include oil change, belt replacement, brake repair and more.
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