Lisle >Mr. Duct Heating & Air Conditioning
“All employees that I encountered throughout the process were polite, professional, and great to work with.”
“The after vidfeo was nice to see what I spent my money toward.”
Improve your customer service & billing
Tip for customers: Double check the billing information that the technician writes down for you. If you don't, you may be subjected to 4 phone calls by a nasty-nice professional in less than 24 hours.
Dedicated & Professional. Cleaning your Dryer Duct is typically the last thing on most of our minds, but is critical for safety and maintaining efficiency. I contacted Mr. Duct as it has been a few years since we had our Dryer Duct cleaned. They were prompt courteous and dedicated in making sure the dryer duct was clean throughout and worked efficiently. Thy gentlemen were respectful and conscientious with clean-up. The price did not deviate from what was quoted on the phone. I would recommend Mr. Duct for this service on an annual or bi-annual basis.
First of all, I like that they quote based on the size of the house; the ENTIRE system is included. Lots of competitive coupons out there with teaser rates, but they don't mention all of the add-on charges. So right up front, everything was explained in detail. No surprises when the crew arrived.
We had the Air Duct Cleaning, Dryer Vent and Furnace tune-up. The Dryer was done for no charge with the whole house cleaning. We are very pleased with the cleaning; I can hear the improved suction from the return vents. I have piece of mind that the furnace is ready for winter. Also would like to commend the crew; very knowledgeable, polite, and patient to answer questions, as well as showing the before and after process. I also received a follow-up email to ensure that everything went well. I recommend Mr. Duct.
Great Service. Great service, very friendly technician and they were able to work around our weekend schedule--highest recommendation!
One stop for duct work. Lived up to billing in Angie's list. Came out to do one service and switched on the spot to another at my request. Did not sell me unnecessary services. Provided guidance on what I should do in future. Will definitely use them ongoing for duct work
FANTASTIC BUSINESS AND CUSTOMER SERVICE. The serviceman from Mr. Duct showed up promptly for our appointment and immediately began to work on my duct, furnace, and dryer vent system. He was extremely professional and courteous and understanding of the needs of my son and I as he worked throughout our house. The courteous and professional service did not start or stop with him though. All employees that I encountered throughout the process were polite, professional, and great to work with. The company also extened themselves above and beyond when they learned my husband was deployed. I would recommend them to anyone and definitely plan on using them again.
Very Happy w/ No Surprises! Great Work!.
I am blown away by Mr. Duct!
I of course did my fair share of research and decided on Mr. Duct to do my Air Duct Cleaning. I receieved everything that was explained over the phone and much much more! I was so pleased with the way the workers really explained step by step what they were doing and had great respect for my home. The after vidfeo was nice to see what I spent my money toward. Thank you Mr. Duct for a job well done.
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