Chicago
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Urban Out Sitters
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“Really easy going, relaxed atmosphere, great vibe, well-lit, a true doggie paradise, clean, knowledgable and well-read staff, and not a whiff of cookie-cutter corporatism decor anywhere.”
“Really easy going, relaxed atmosphere, great vibe, well-lit, a true doggie paradise, clean, knowledgable and well-read staff, and not a whiff of cookie-cutter corporatism decor anywhere.”
“have gone to 5 other places in town including some pretty pricey options, but this one meets all the right standards.”
“We are lucky to have had such a great place to send our dog and people are constantly commenting on how well behaved he is with other dogs!”
“just wanted to send a special thanks to the great people at Urban.”
“The people are always really nice and also know how to handle her because she is a huge ball of energy.”
“Worst customer service and they mustn't care about animals to knowingly let a cat go without care for that long.”View Less
Stay Away!!! Do NOT leave your pet with guys!!!.
These guys should have their license revoked!! Stay away and if I could give them 0- 1/2 star I would!!! They advertise that Oprah likes this place - She got it wrong - VERY wrong!! After about a
YEAR of doggie day camp, we are looking into filing criminal charges.
Just the other day, our once playful, healthy puppy got DUMPED in our condo, barely able to walk, lethargic, smelling of VOMIT and their beautiful coat caked with dried vomit. It was our very first HOT 2012 spring day, and our dog arrived home 2 hrs + from the typical time they normally get home - bounding in and happy to see us. We immediately tried to phone the owner and some front desk person was evasive and did not know much. It took 18 hours for the owner to call back and he stated could not reach / find the driver, that our dog was loaded into the van at 4 pm that day - in DIRECT conflict with the front desk person said; AND took NO responsibility nor showed any compassion.
We took her to the vet and a few hundred dollars later, she is still not eating.
5 days later - NOTHING!!!! IF YOU LOVE (or just like your pet) STAY AWAY!!! Without knowing what happened or what the dog was exposed to - our vet is trying everything.
Urban outsitters uses BLEACH to mop floors. Their staff changes frequenty even daily. They advertise cage free boarding - This is ABSOLUTELY WRONG!!!
CLOSE YOUR DOORS!!!!!…
Great Place in. I bring my dog here regularly the customer service is great and our dog seems to love coming here. Highly recommended.
stuffy loves it!. The only place I would bring Stuffy to. They treat him so nice and everyone is also very friendly to me as well. Thank you!
Love This Place!. I feel comfortable leaving my dogs here to board. I know they will be safe and taken care of. I enjoy hearing about their story and how employees took time to visit with my animals to make them feel more comfortable.…
Very friendly staff. Very friendly staff and a great atmosphere for Oliver! He loves going to Urban Out sitters and I recommend them to absolutely everyone!
