Urban Out Sitters

09/28/09

horrible place for animals:(

by troy witherspoon at Citysearch

as a former employee. listen people, they cage your dogs all night. some employees beat and beat dogs off of the camera's eye. numerous dogs are starved from day to day. maybe fed once over a three day period. they are always over capacity shoving 2 to 3 dogs into one cage for overnight stays. the place is filthy and filled with insects from all the loose dog food scattered everywhere. there is a field of fungus growing all over the 1st floor bathroom. mushrooms the size of you head growing out of the ceiling. there is never enough of any form of disinfectants to clean anything. the daytime manage just say's "hey use dish soap in the mop buckets" yeah that's keeping things clean ok. the entire facility reeks of urine and fecal. mop heads are changed maybe once a month if lucky. And oh just ask ozzie guillen what happened to his little 15 year old poodle second base, his chest was torn wide open a vicious pitbull. beign as though they take any dog now matter how violent it is towards other dogs. hell the facility's manager puts her own pitball out in the yard with the dogs in the daytime. I personally saw it attack over a dozens dogs in just one month. her dog is not even suppose to be in with other dogs. plus it has no tags and is not registered with the city. who knows what diseases it could have. oh and what's the most disgusting thing is how the facility manager glues your dogs wounds together with crazy glue to stop the bleeding. yes this is really happening. you'd be better leaving your dog with a vet in a cage all day. your dogs will be safe, more well fed, and it's cheaper. this is not a free range kennel.

08/06/08

The Best Around

by samdi2008 at Citysearch

I have been taking my Bichon Frise to Urban Out Sitters for daycare since they opened. They are fantastic! I have taken him to other places in the past who insisted they do not crate during the day, but he never came home tired. I disliked that these place kept the animals crated most of the time. I never crate him, so it was very unsettling for both of us. I have never had that problem with urban. They do an amazing job. My little Prince comes home absolutely fantastic and happy. The prices for their services can't be beat, and brush outs are free with daycare. The entire staff is incredibly friendly and helpful. I can't say enough nice things about them. They are truly great people who care for their customers (2 and 4 legged) and it shows. I trust them fully. In my opinion, there is no better place for you and your pet.

• Pros: Everything! Great Staff, Great Grooming, Great facility, Great Day Care, Great Products!
• Cons: None

07/28/08

Happy (and tired!) dog!!

by stacyremrks at Citysearch

I boarded my terrier pup at UOS for 10 days last month, and I know he had a wonderful time (every time I went on the Internet and looked for him on the web-cameras, he was running around with the other dogs, and looked like he was having a blast)! This was the first time I had boarded him at a kennel where he played all day, and what a great way to get him into shape! I think he's more confident and more out-going than before. I found the staff to be very caring and helpful (I called a couple of times to be sure he was eating, and they all knew about his "hiding some for later" habit !!). I would highly recommend for anyone who isn't overprotective and who really understands that dogs LOVE to be dogs !

• Pros: very clean, smells good, very safe and well maintained
• Cons: since dogs play together, not good for nervous, over-protective owners