Roscoe Village Animal Hospital

Recommends

J W.

Joined 2 years ago

Best Vet Office in Chicago. I've taken my dog to RVAH for 5 years. They have always been great! Very knowledgeable vets. Extremely clean facility. Only downside is that parking can be a bit tough (can always find parking a block or two away, but may not be able to park right out front). I thought they were a bit pricey, but heard from others who have taken their dogs to other offices in chicago area that they are comparable.

Recommends

YBQB

Joined 3 years ago

Dr. Rovner Saved My Dog's Life. Dr. Rovner is the best. I brought in my dog that is 12.5 years old because she stopped eating and looked very lethargic. Dr. Rovner also knew that there was something up with her regardless of her vitals being great. He worked through a process of elimination and figured out what was wrong with her. Throughout the process he was so positive and encouraging, even though I was less than encouraged due to her age. When they found the problem which was a massive splenic mass, he removed it and she rebounded immediately.

The surgery was 3 days ago and my dog is 100% better. I was a little hesitant about the surgery due to her age, but Dr. Rovner was so caring and positive, and that is what got me to pull the trigger. It was absolutely the correct decision for me and my dog. My 12.5 year old dog was so much better the next day. Dr. Rovner is the best DVM in the city. He is so caring and so meticulous; no wonder why he is in such a high demand. If you are looking for a really thorough veterinarian, Dr. Rovner is who you should see.

Doesn't Recommend

kkbergs216

Joined 4 years ago

R.V. Animal Hospital is Preposterous. This place is absolutely preposterous.

Exhibit A: Today we took our 10 month old puppy for her follow up appointment on an ear infection. We were told the fee for this would be $35 (keep in mind many places don't even charge for a follow up). As it turns out, her infection had SEVERELY WORSENED during the time since we first visited and had been applying their PRESCRIBED TREATMENT. So, their TREATMENT DIDN'T WORK.

You would think they wouldn't charge us for the follow up then, no? WRONG. We were instead CHARGED $175. For a follow up to the appointment that MADE OUR DOG WORSE.

Don't get me wrong -- we'd go to any lengths for our dog. We feed her high-quality food and are totally devoted. We'd pay and have for any medicine she needs.

But this overcharging instance was not the first time.

If you take your dog here for dia rrhea, you will be charged $300 before you can blink an eye.

While their facilities are modern and the location is central, Roscoe Village Animal Hospital fails miserably as a veterinary practice. I repeat -- THEIR TREATMENT MADE OUR DOG WORSE AND THEY OVERCHARGED US ANYWAY.

Doesn't Recommend

AT68

Joined 5 years ago

Bah! Go elsewhere!. Took my two dogs here for the past year and won't be back. Expensive, indifferent doctors, very much a city practice that delivers zero care and compassion to customers and their pets.

Last straw was about a month ago when my dog was scheduled for a check-up after some minor surgery on his foot. They scheduled us for noon on a Saturday then called less than 24 hrs prior to that appointment to cancel it saying it was over Dr. Rovner's lunch break. Seriously? Give me a break.

The doctors are less than compassionate and frankly, rather aloof when it comes to care of your pets. Add to that they are extremely expensive. For two labs' annual check-ups and Heartguard and Frontline for a year the bill was $1000! No, thanks.

I've gone to a suburban vet recommended by a coworker. Much better experience.

Recommends

mymysowner

Joined 5 years ago

Dr. Rovner = BEST VET EVER. We've been taking our two dogs to Dr. Rovner for 10 years now, even before he opened up Roscoe Village Animal Hospital and we LOVE Dr. Rovner. He is the most ethical, caring, wonderful vet we've ever met. Our older dog had double ACL surgery which he oversaw and she healed beautifully. Our other dog is hypothyroid and has been doing great on medication. He has taken care of various canine catastrophes and given us great veterinary advice and help. He volunteers for the Chicago Canine Rescue Foundation. If you go to YELP dot COM you will see that Dr. Rovner and Roscoe Village Animal Hospital get 4.5 stars!!

Doesn't Recommend

morankj

Joined 11 years ago

Horrible, Inept & Uncaring Vet!. Scott Rovner = HORRIBLE VET!

To read entire detailed review - Go to Yelp dot com and search for Roscoe Village Animal

Afte what Scott told me and did - this is what my surgeon told me ? ?You seem like a smart girl & I?m sure you already know what to do?but you should NOT go back to this guy?.

And if you love your pet the way I love my pooper girl ? neither should you!