Lucas Tire & Auto Care Center
Chicago, IL 60618
Phone: (773) 528-2212
Editorial Description for Lucas Tire & Auto Care Center
Auto shop performs brake alignments, engine repairs, tire rotations and other crucial services for automobiles.
User Reviews for Lucas Tire & Auto Care Center
06/10/2008 Posted by mjd6060
I have had two service experiences at Lucas. Most recenlty I had a some work done and new tires on a 1999 Pathfinder. I have found Lucas Tire to be very helpful, courteous, senstive about cost, and trustworthy. They take time to discuss what is needed and why. For example I needed new shocks but upon examination they found I only needed two. I asked for a tune up but they said I was ok with my plugs and wires for a few months since the expense of teh other items was high. They also repaired a damaged mirror for $100; it would have been over $250 at a body shop. I plan to take all my automotive work to them. I highly recommend them.
04/08/2008 Posted by asecertifiedtech
hello, my name is ryan and i am an a.s.e. certified technician with 10 years of experience and i am writing this review in response to montaque27 review. i am the technician who worked on mr. cizek's vehicle and i am disgusted at this misinformation presented in his review. i am writing this so people can get the whole story. to begin, mr. cizek brought his vehicle into lucas tires on january 9th 2008 with the complaint of the engine running rough and the check engine light on. this vehicle was diagnosed by me and here i will print exactly what appeared on the estimate " CUSTOMER COMPLAINT OF ENGINE RUNNING ROUGH VERIFIED. DIAGNOSTICS FOUND A FAULTY IGNITION COIL. THIS IS MORE THAN LIKELY CAUSED BY TUNE UP COMPONENTS THAT ARE OUT OF SPEC. RECOMEND FULL TUNE UP AND IGNITION COIL TO CORRECT THIS PROBLEM. DIAGNOSTICS ALSO FOUND A FAULTY ENGINE COOLANT TEMPERATURE SENSOR CAUSING THE CHECK ENGINE LIGHT TO BE ILLUMINATED. RECOMEND REPLACING THE ENGINE COOLANT TEMP SENSOR. " after presenting the facts and pricing to mr. cizek he informed me that he did not want to do all of the work and that he just wanted an ignition coil. NOW FOR SOME TECHNICAL DATA___ when you have a spark plug that is worn completely beyond recognition due entirely to neglect, and you keep driving the vehicle and ignoring the maintenance, the high voltage spark that is generated by the ingnition coil finds the path of least resistance and at this point, the spark plug is no longer that path. the next weakest link in mr. cizek's vehicle was the side of his igition coil. the high voltage spark had burned a hole through the side of it. mr. cizek asked me to replace only the ignition coil and nothing else. i said absolutley not. because the same problem will happen again. mr cizek said ok then just do the coil, plugs and wires and than said , and i quote " as long as it run s good i dont care about the check engine light. "
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