01/16/09

I just heard of key bumping! Your-Locksmith helped me prevent it...

by TheHahnMan

Two weeks ago, a friend of mine had a break-in in his home. When the cops came, they didn't see any forced entry, or prying marks, so they told my friend that the burglar had probably used a bump key. What is a bum key? It is a simple key, that is specifically cut to manipulate the embedded flaw that exists in all mechanical locks. If you'll look on YouTube you'll see what I mean. So naturally, I didn't want the same thing happening to me. So I called the same locksmith that went to my friend's house. Your-Locksmith came in, explained to me our course of action, and took care of business the same day! I finally feel secure in my own home! Thank you and I will surely use you again!

• Pros: Very knowledgeable

11/05/08

Your-Locksmith are great - they came last night to get me into my home after the Obama rallyin Chicago!

by ivoted4Obama

Last night was an almost perfect night - why perfect, because we'll finally have a president that makes us inspired and excited of what is yet to come. Why almost? because after the emotional night I lost my house keys amidst the crowd. I tried getting a locksmith, but all of them were reluctant to get to the south loop because of the road closure. All except Your-Locksmith, they were the only guys to say: "no problems".

They got there very swiftly and opened my back door in no time.

Thank you very much for a great service!

• Pros: Fast and nice!

10/12/08

Your-Locksmith has a great customer service

by KellyFRoberts

Last week I called Your-Locksmith for a rekey service in my new home. They came on time and did the work quickly as I requested. Today, I noticed that one lock was not rekeyed, so I called them to ask if they can come and finish the job. They took my name and number, and had the actual technician that was here call me, when he called, he asked how many keys I had, and I said two... He asked if I tried both keys or just one, I said one... He asked me to try the other one, and sure enough it worked, the reason for that is, that he matched the gate lock to the garage door lock, which was different from the front door lock - just as I requested... needless to say I was embarrassed. So the reason I'm writing this review is to commend Your-Locksmith for their excellent customer service patience.

• Pros: Great customer service