Ralph Helm INC

Doesn't Recommend

HonestAbe123

Joined 2 years ago

DONT GO HERE UNLESS YOU LIKE BEING LIED TO. Got my lawnmower repaired here and was taken by these guys. LISTEN PEOPLE I paid $75 for a spring, a spark plug and for some "scientist" to remove my shroud and clean the grass off of it. TOTAL RIPOFF NOT HONEST PEOPLE WHETHER YOU ARE BUYING A NEW LAWNMOWER OR JUST NEED REPAIR. I asked for them to call me with an estimate and 3 days later they call me with a bill. I wouldn't have even gave 1 star but that is the lowest rating. Thanks a million Ralphy boy.

Doesn't Recommend

cbott73

Joined 3 years ago

Expensive and unreasonable. Brought my little Toro snowblower in to have serviced because we never could get it started. First was told a service would cost over $90 (TO CHANGE A SPARKPLUG????) but they would first figure out why it wouldn't start. Asked them to call me with the estimate before they did anything. CARB cleaning (which most can do with a $5.00 can of carb cleaner) would cost $90-$95!!! Then to do the "service" of the little itty bitty engine, would cost a total of $130 - $135. And if I wanted a new paddle, that would be an additional $105-$125. I decided this was a little too much to spend on a single stroke engine Toro snowblower when I can buy a BRAND NEW one for $350! When I said I would just pick up the machine, they informed me it would cost $42.50 for an "estimate fee"!!!