08/22/08

Okay massage but disappointed with the service

by candyng

For my first appointment, at SpaForever I had a couple massage. Staffs were very friendly, the location was easy to access, and the service was not bad considering the price. However, if you want a good massage, I would highly recommend Urban Oasis instead.

My second appointment is at 2:30PM today. I completely forgot my appointment yesterday and found out that I have to work today. I called before 9 am to apologize and try to cancel the appointment. The staff's attitude changes as soon as she found out that I am calling to cancel the appointment. The staff claims that she left a message on my cell phone and sent me an email confirmation. She later confirms that she had an incorrect email address in the system. I was not happy with the service and requested to cancel all my future appointments. She became very rude and started to raise her voice as soon as I request to cancel all my appointments. I don't think I will ever go back again.

• Pros: Parking, Price
• Cons: Service

03/10/08

Great experience!

by Dass01

I heard about Spa forever from a friend and I'm so glad I went. The spa itself is small but very relaxing and the staff is extremely friendly and make you feel at ease. I opted for a regenerating power facial and loved the results! My facialists name was Dianka and she was wonderful. She educated me on my skin without being pushy, I even fell asleep during the massage portion. I didn't have a blackhead left and my skin was glowing for days. She even gave me some samples of products that would benefit my skin to try. Overall, loved the spa, the facialist, and the treatment and I'm pretty hard to please!

11/19/07

Very impressed

by chitowngrl

My friend and i went to spaforever to have a relaxing girls day. We both got facials and were very satisfied with the services. Nikki did my facial and not only did she do a great job but she also educated me on skincare which I desprately needed. She answered all my questions and was extremely friendly. I can't wait to go back soon.

• Pros: great facial, wonderful esthetician
• Cons: prices are going up after the first of the year...