Aniko Salon and Spa

03/07/11

Bad customer service

by Big Bandit at Citysearch

You make an appointment to see a particular Masseuse and they try to get you to see another when you get there, not very good service if you ask me.

02/28/11

NEEDS WORK - GO ELSEWHERE

by JORDANA at Citysearch

WENT IN FOR THE BRAZILIAN BLOWOUT BEFORE MY WEDDING IN JANUARY. THIS COULD BE A GREAT SALON BUT AS THE TITLE SAYS , "NEEDS WORK". THE STYLIST STEPHANIE WAS TRYING TO RUSH THROUGH THIS PROCESS AND FOR $250 I BOUGHT MY TIME AND THEN SOME.

FIRST THE FLAT IRON PLUG KEPT FALLING OUT OF THE OUTLET, WHICH IS NOT GOOD BECAUSE THE IRON IS SUPPOSED TO MAINTAIN A CONSTANT TEMP OF 450 DEGREES. THE STYLIST WAS UNCONCERNED AND WOULD PLUG IRON BACK IN AND USE IT RIGHT AWAY WITHOUT WAITING FOR IT TO HEAT UP (AGAIN THE RUSH). NOW HERE IS THE WORST PART. IN ORDER FOR ME TO "SEE" THE RESULTS I WAS TO LEAVE THE SALON WITH MY HAIR FINGER DRIED. CAN YOU BELIEVE THAT ONE????? WHEN I PROTESTED SHE RELUCTANTLY STYLED A COUPLE OF SECTIONS SINCE HER NEXT CLIENT HADNT ARRIVED YET. WOW WHAT AN HONOR!!!!!!!!

LET ME SAY I WAS 10MIN EARLY FOR THE APPT. SO I DONT UNDERSTAND THE RUSH JOB. THEY ARE JUST TRYING TO CUT DOWN THE TIME THIS PROCESS TAKES SO THEY CAN MAKE MORE MONEY MOVING ON TO THE NEXT CLIENT. VERY SAD, HORRIBLE EXPERIENCE.

02/02/11

Worst Stylist in Chicago - Steven Cook

by maku at Citysearch

What a horrible experience! The colorist Steven Cook ruined my hair! (3 colors one on top of the other!!) and instead of not charging me for correcting the service with another colorist they told me I had to pay since I had it done with a different person.

I strongly recommend not to go to Aniko, it might look good from the outside but that’s about it!

10/04/10

great for skincare

by MaryKM at Citysearch

I am relatively new to Chicago, and I went to Aniko because of the positive reviews online, and because I wanted to find a good spa, even if it was not in Hyde Park, where I live. So I looked for places in the South Loop.

I went in this past week for the first time, for a brow shaping and a facial with Cosmina, and I had a great experience. Aniko is elegant, and the people are very friendly. I had the enzyme peel facial, and since I have the kind of skin that can be problematic (and requires some extractions), I really appreciated that Cosmina was both so gentle and thorough with my skin. And the face, neck and arm massage were relaxing, and I felt like she really took the time to take care of every little detail on my face. I left the spa feeling terrific (even my boyfriend noticed that on the phone afterwards :-), and I love the way my skin looks now!!

I will definitely be back, and I am so glad to have found a really good place in Chicago - it reminds me of the salon I used to go to in LA.

08/25/10

Steven saved the day...

by mfk2 at Citysearch

I had not had a hair cut here before, but was coming in for just a bang trim with Gabrielle as I was not yet ready for a full haircut.

when I arrived, Gabrielle was running late so could not see me for another 30 min. This I understand. Delays can happen. However, as she was with her client only several feet away from me, it would have been courteous and professional for her to briefly greet me and apologize herself for the delay. She didn't.

But Steven was nice enough to fit me in even though he was ready to go on break. Although he had not met me before, he was very courteous and professional, and did a careful and very good job on my bangs ( and a good bang trim can make a huge difference between cuts!) I really appreciated this. When I return I will see Steven for my hair cut and color. He has gotten very good reviews as a hair stylist, but professionalism, warmth and courtesy matter quite a bit to me as well.