Thai Urban Kitchen

(888) 955-5885

500 W Madison St (Canal Street)
Chicago, IL 60607 41.8818 -87.6397

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Neighborhoods: West Side, Near West Side

Hours:

Sun 9:30am-3pm, 5pm-10pm

Mon-Thu 11am-3pm, 5pm-10pm

Fri 11am-3pm, 5pm-11pm

Sat 9:30am-3pm, 5pm-11pm

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View the menu»

Price:

$

Thai Urban Kitchen

Thai Urban Kitchen

What People Are Saying About Thai Urban Kitchen

The Editor

Jennifer Olvera

Citysearch

In Short – Hip and chill despite its train station locale, this eatery courts commuters with creative, affordable Thai dishes. The sleek dining room is pristine with white tables, bright white columns and a sculptural fountain. House specialties run the gamut--from berry and kaffir lime sugar-accented brioche French toast for breakfast to lunchtime maki, semolina fritters accented with coriander and chili and pad Thai with smoked tofu.

1 Star Rating: Poor

01/02/09

No Service Whatsoever!

by sillybillyteely at Citysearch

I have eaten here 3 times, but only sushi and only at the sushi bar, but service was always so inconsistent, different waiters flying by, but I just handed in my order to the sushi chef and they would make and deliver my sushi rolls. Today I wanted to try their Thai, I was seated, and waited 30 minutes for a waiter. There were no waiters in sight. I noticed that the customers who were seated up front had their food, but no waiter ever came to see if they needed something else. I waited, and waited, and waited, but no one ever came to me, no apologies, nothing. I thought I would mention it to the hostess as I left, and she was no where in sight, No bartenders, nothing. This restaurant will soon close, as people will not accept this at lunch time when you only have an hour to spend on WAITING!

  • Pros: Drinks if you miss your train
  • Cons: Can't eat, no waiters
5 Star Rating: Highly Recommended

10/22/08

Good sushi

by bethylou10 at Citysearch

I went for dinner last Friday night, and was pleasantly surprised by the maki. We had a few different rolls. Spicy Tuna had the perfect amount of heat. Rainbow roll was also tasty. The dumplings were very full of shrimp and pork, and a nice way to start out the meal. Thai Urban Kitchen is a nice find!

1 Star Rating: Poor

06/23/08

Poor service!

by sbrent55 at Citysearch

I should have know that when no one greated us at the door, there would be a problem. The bartender seated us without a word. I tried to tell him that we had reservations, but, he didn't even acknowlede that I was speaking to him. No wonder, there were only 2 other people in the restaurant!! The waitress was slow and so were our drinks. She blamed the bartender for the timing and didn't even offer to compensate us when she delievered our drinks (after asking twice) after we had finished our dinner. The food was good, but, the slow and disinterested server did not make up for the poor experience. You will definitely get better service in the food court!

  • Pros: Food was good.
  • Cons: Service was slow.

The Details on Thai Urban Kitchen

The Extras:

Like sushi? Good. The bar boasts more than 50 rolls.

Save Money:

During lunch, score a bento box with salmon, tuna and cucumber maki for under $10.

Know Before You Go:

The dining room gets packed during lunch, so it's a good idea to arrive early or late.

Fun Fact:

Beyond Sura in Chicago, owners they also operate spots like Spice, Sea and Peep in New York City.

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