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“Simply put, they provide the worst service I could imagine.”
“AM3 has the worst customer service I've had in a very long time.”
Absolutely THE WORST. I would give it 1 star if possible. These people collect money for the services they don't provide. With both DirecTV and internet, they put too may users on the same resource and then act surprised when this doesn't work. I wonder how they worm themselves into so many buildings... Their technicians are totally illiterate, as well.…
Terrible Service. Access Media is awful. Second time with the same Directv problem and told the soonest service call would be in 6 days. This was after extensive time spent with Directv troubleshooting. Phone agent was not interested in the problem, refusing to let me speak with a superviser. Gave me a voice mail to leave a message. Asked for a return call. Never got one. Dish Network was so much better for our condo association.…
DO NOT SIGN UP FOR ACCESS MEDIA SERVICES!!!!!!!!!!!. If your condo association is considering using Access Media, DON'T!! The Internet service is soo bad you can't even use skype/Ooma as calls are constantly broken. Forget about customer service, good luck trying to get ANY RESOLUTION on any problem, won't happen. If I could give them a zero I would…
RUN AWAY.
TERRIBLE. WORST COMPANY EVER. EVERYONE WHO WORKS THERE HAS A SH!TTY ATTITUDE. Trying to charge me outrageous amounts of money for "deposits" on DirecTVs equipment when even DirecTV wouldnt charge me.
I asked her about this and she said nothing she could do and hung up.
We have 7 Ethernet ports in our apartment. we couldnt find the one that was "active" so after 8 calls and a hour of holding they sent someone out but not until 2 weeks later. Come to find out one was behind a false wall in the coat closet. Wanted to charge $75 to activate another one in a location that could actually be UTILIZED.
Money Hungry Company...
I WOULD GIVE -10 STARS IF POSSIBLE. The WORST company I have dealt with ever.…
They are horrible. Slow speed, inability to diagnose or solve issues, they shouldn't be in this business.
