Chicagoland Carpet Cleaners

10/10/11

Bait and Switch

by Chigal8 at Citysearch

I called to get a quote and when the technician got to our house- the quote was $275.00 over the quoted price.Thought he was very thorough in the cleaning , we really felt like we were "taken to the cleaners." Just beware, they will try to sell you everything under the sun. The woman who owns the company could care less about customer service Oh, good luck trying to get a hold of her. She will not even answer your call if she knows you are complaining.

07/30/11

WORST CARPET CLEANER I EVER DEALT WITH

by maeur1 at Citysearch

Do not use this service. Didi gave me a quote of $75

for my sofa to be cleaned, and it wound up costing

$110. I made a specific appointment with her, and the

man didn't show up until 1-1/2 hours later. She never

told me that there was a "window" that he would be there. I will never use this service again.

01/04/11

Bait and Switch

by NBJ at Citysearch

On the positive side, the guys showed up on time and the carpet was cleaned effectively. On the negative side, it seems I got ripped off. I exchanged several emails describing the carpet as a very dirty cream carpet. I was quoted $75. I ended up paying $149. They added cost for sanitizing, deep cleaning, pre-spray, and scotch guard. Why wasn't this included in the original quote- "the carpet was dirtier than we expected". Yeah- right. And to end it all I am told to write a check to the technician, not the company. So, Uncle Sam gets ripped off plus I get ripped off.

04/03/10

5 stars is not enough

by Shila Bank Consultant at Citysearch

I would highly recommend Chicagoland carpet cleaners to anyone.

I Called on a Saturday morning to get an estimate for a 2 br condo we just moved into.

Someone was on site before noon. The technician was extremely courteous and professional. We had our carpet and upholstery done.

The cleaning was exceptional.

Also, the dispatcher had told us we could clean our HVAC ducts at the same appointment.

The guys had the necessary equipment on the truck and took care of it while they were there. Our house went from smelling like its age (70 years) to fresh and clean in about two hours. Amazing. We will definitely have them back every year or so for regular cleanings and as often as needed for spills and stains.

Shila

3600 N Lake Shore Dr

• Pros: Air duct cleaning,Carpet cleaning
• Cons: None

04/03/10

Quality carpet cleaner

by Ms Wainstine at Citysearch

It's rare that the details are so carefully attended to. . . yesterday, my house carpet was once again "Ready for the InLaws" visit.

I will gladly recommend Chicagoland carpet cleaners to anyone looking for a quality carpet cleaner.

Thanks,

Melloney

• Pros: The carpet looks & smell so good
• Cons: None