“It has a great location by Woodfield Mall, but otherwise they are condescedning and only care about selling as much as possible to you.”
“Overall, it does not make for a very friendly and comfortable place.”
“huge rip off”
Consultation my behind!!. I regret wasting my time going to this med spa. I went for the free consultation for laser hair removal and they told me about a payment plan where I would pay $250 per session for 4 sessions. So I thought it was a good deal. Being young and not having enough money to pay the $1000 in total all at once I thought it was great. The consultation lasted about 30 minutes and I agreed to have my first session done that day. When the lady went to go charge my debit card for what I thought would be the $250 we spent half an hour discussing but instead she charged me the whole $1,000!!! I was beyond upset and cold not believe she would do that! Then when I got upset because I didn't even have $1000 in my account the lady made it seem like it was no big deal and like I was getting mad for no reason. Then what was the point of the consultation discussing the payment plan??? It took 5 days for me to get my money back and I had to pay the fees for over drafting. Very unprofessional employees who literally laughed at me because I was so upset at what they had done. I wish I could give this place a negative star. I will never go back there and have told all my friends and family about this horrible experience! Beware!!
Great Experience. What a welcoming place! I have had several, non-surgical, cosmetic procedures done and I have been very happy with the results. Nu U Medspa has given me botox around my eyes and forehead, filler in the smile lines and laser on some dark spots on my legs. I'm sure some of these reviews are worthy of their comments, but i had a great experience at Nu U. Do as i did and research for yourself and find what makes you comfortable, i did and found this Spa to be Great!
Hi, I went into your Schaumburg location today to get a free consulation about a touch up for my laser hair removal. I was recently going to another spa that closed down, so I just wanted pricing on touch ups. The Indian woman I had, her name started with an R, was probably the MOST RUDE person I have ever encountered in my life.
She went through the pricing and told me that I needed to buy a package. She gave me the package price and I told her that I was no longer interested because I just wanted to get touch ups, not a package. She then informed me that they don't do just touch up pricing.
When I declined that I could pay that amount of money she said she didn't understand WHY. Her exact words were, "you can't pay $88 a month? I dont understand." And I said no, I'm a student and I only work part-time. She then said well, how much did you think it was going to be? I said, I don't kknow, no one could give me a price over the phone, that is why I came in. She was being very rude and made me feel like I was a joke for even asking.
I don't know if this is the kind of business you do here, but I will NEVER go back to that place again. I have lots of friends that ask me about my laser hair removal, I'm in my 20's, that's what all the girls want. Although I have yet to find a place to accomdate me, considering this was the first place I've tried, I will definitely inform them NOT to go to NuU.
I was expecting to have someone check my underarms and bakini, that is why i came in. I could have just been told the pricing over the phone then if that were the case, when I made the appointment, I specifically told them I needed touch up pricing, if you guys don't offer just TOUCH UPS, I should have been informed over the phone.
I basically ran out of this woman's office before I caused a scene. Considering we're in a recession, I should not be talked to like i'm some bag lady off the street! $88 a month IS a lot for me, I'm sorry, but I'm sure i'm not the only one going through a rough tiime with money right now.
huge rip off. I went in bc I had a 'deal' of a free service I had won. I couldnt just get that service however w/o an in-depth conversation with the 'salesperson' who insisted that I needed photofacial treatments to help with my 'problem issue' of fine lines and large pore size...what a coincedence!! Photofacial treatments (package of 6) were on super-sale that day only.. need an answer and down-payment NOW or they will run out (limited amount to sell). Well, she sold me, and yes, I should have been smarter but I trusted. Needless to say, the treatments didnt do anything for me. At about the 3rd or 4th one, the esthetican asked me what I thought and I told her I saw no reduction in fine lines or pore size and she said "Thats bc photofacial aren't for that... they are really more for pigmentation problems" (please note that I have no issues with pigmentation). When I got visably upset and asked why these treatments were recommended for me, she back-peddled a bit but there was no denying at that point that I had wasted $1500.00!! She said I could get some extra service (I forget what it was called) added on to the photofacial, but seriously?? They want me to give them MORE money? NEVER NEVER NEVER GO THERE!!! They are all baou the money and not about helping you with what you want to accomplish.
I would never recommend this place to anyone. Their prices are outrageous. You pay more here than going to a reputable, nationally known cosmetic surgeon. They inflate the prices then tell you that they can offer a 50% discount, only valid for "today." Even their 50% discount prices are outrageous. The consultant only wants you to buy into as many packages- all they are concerned about is selling to you and to try and squeeze as much money out of you as possible. This place is only for the gullible who fall right into their "trap" paying prices that are 75% higher than other, more reputable places.
The ignorant consultant became very defensive when I asked very pointed questions about the procedures, the cost involved and the qualifications of the staff. To me, if you are defensive, you are trying to hide something.
Condescending & High Priced.
I will never go back to this place nor would I suggest it to anyone. It has a great location by Woodfield Mall, but otherwise they are condescedning and only care about selling as much as possible to you. They will tell you about the same story for every service: that you have to buy several appointments and go as much as possible to get any kind of results. And of course if you don't spend ungodly amounts of money going multiple times an very often, then the lack of results is not THEIR fault, it's YOURS.
The aesthiticians are nice and professional, but you have to get passed the bulldog saleswomen they have first. Overall, it does not make for a very friendly and comfortable place.
careless service, high prices.
I went in for a consultation for laser hair removal. Although I had specifically asked to meet with a professional who performs the treatments, I instead spoke to a "consultant", i.e. full-time sales-person. She used typical high-pressure sales tactics and promised quick results which I know to be unrealistic for this type of treatment. When I asked how much training the technicians had, she told me in a very condescending way that they all knew what they were doing and that all the customers were satisfied with the results. She finally offered that everyone who works there has at least 5 years of experience, and that the laser technicians are trained aestheticians. In my book, that can mean anything.
So I was suspicious, but since I have a busy schedule, I didn't want to wait to start my treatments. I decided to get the first one here (paying for only one, not the full package) and then look for a better place to do the rest. At worst, I thought my first treatment would be overpriced compared to the rest.
The technician who did the treatment did not look -- or act -- old enough to have 5 years of experience, but I could be wrong about that. She hurried through it like she was late for an Avril Lavigne concert. I am convinced she missed some areas. Her attitude was very careless and she treated me like a nuisance. I am definitely not going back, and am skeptical about seeing any results.
im halfway thru my sessions, so far so good. went in for a consultation for a fat-loss treatment called lipodissolve and also a laser treatment to go with it. purchased 8 treatments. have done 4, and lost 3 inches. am very happy, bcz have been trying to lose inches in stomach for past two years. giving 4 stars for now but if results continue like this, will change to 5 stars. my sister and mom are starting treatments soon... all 3 of us were intersted but decided i went first to see if works. it does. nurse is very sweet.
Friendliest staff ever.
I originally purchased a laser hair removal package from Sona Med Spa, and did not have the greatest experience with them (they cancelled my appointments or were running behind, and the manager was never there)... so I was a little leery when Sona closed down and Nu U Med Spa opened. At first I was worried that I had lost my unused treatments since I had purchased them from Sona, however they quickly assured me that they would honor my package and continue to treat me.
Let me tell you that Nu U is the best thing that could've happened to that place! Everyone was very warm and friendly and professional. When I finished my laser hair removal package on my legs, it was a no-brainer to purchase more (Now I'm doing my bikini line), and so far so good.
Oh, and I should also mention that I work part time in Lincoln Park, so I went to the Nu U there twice for treatments, and they were just as good over there.
These lovely young ladies that work at Nu U are some of the sweetest, friendliest people I've ever encountered. (And its wonderful to not worry about shaving or waxing again).
Poor Service. I want to share, because I do not wan anyone to have my experience. The service is lazy. Not returning messages, changing your appointemnt with short notice, misunderstanding your requests, and over many visit, a lot of frustration.
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