Shopping >Sprint Store
At Sprint stores, you get the phones you want with the plans you can't pass up. Come visit our helpful and knowledgeable staff of experts ready to answer your important questions, and help you find the right phone and plan for your lifestyle. We have the newest smartphones with Truly Unlimited Data - no metering, no throttling, no overages. All while on the Sprint Network. Our “Ready Now”(remove parenthesis) program, has you using your new phone by the time you walk out the front door. And with our Buy-back program, we offer account credits for your old eligible device. Come visit or call to find what you're looking for at your local Sprint Store. …
Brand new customer to Sprint and had purchased a refurbished iPhone 4S which promptly broke. While this is an Apple problem, the store employees refused to help, and the manager flat-out ignored me when I tried to speak to him. I will never, EVER, return to this store.
I'd give less stars if I could.
I'm a Sprint person. Have been since I got a cell phone more than 10 years ago. That's what made my experience with the Geneva Commons store disheartening.
I'll start by saying the store on Orchard in Aurora is awesome. They're willing to wave off the last two weeks of my contract so I can get a new phone. They just don't have the phone that I'm holding out for. My Blackberry no longer works at all, and I'm trying to run a business.
I walked into the Geneva store to check if they had it, and they did. However, the employee behind the counter was not willing to budge on my contract. He was the only employee in the store with about four customers behind me. I offered to wait if that was the issue. He assured me it was not the issue, that he simply could not do this. Well, Aurora can. He didn't have time to argue, so I took the time to write this review.
Editorial Review. Offering a wide array of cell phones, PDAs and accessories, along with broadband internet connectivity--all of which are supported by a nation-wide data network.
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