Doesn't Recommend

Cspan

Joined 2 years ago

Rose's LOUSY Cake Review - Poor Customer Service. I recently purchased a $25 cake which tasted old, stale and firm. My guests and I were very disappointed with the quality. The following day I spoke with Chris the manager at Rose's Wheat Free Bakery and was asked to return the unused portion of the cake, which I did. Chris refused to refund my money. I was short changed and given a LAME $10 gift certificate to compensate for a $25 purchase. Chris was very rude and argumentative and explained that he felt the exchange was fair because he tasted the cake and "it wasn't too awful." Not good.

The cake was a complete disappointment and the lousy customer service is a deal breaker. Rose's lost another customer.

Since Rose's Bakery does not stand behind the quality of their product I will spend my money somewhere else.

Doesn't Recommend

jrherder

Joined 3 years ago

Bad neighbor. Rose’s bakery has been a bad neighbor for the last several years. She has a very large air conditioning unit along with a very loud ventilation system on the roof of her building. If they can not be replaced, please encourage the management to be considerate about when and how long they operate these units.

Doesn't Recommend

Amber Gibson

Joined 3 years ago

Gluten-free catastrophe. I must preface this review by saying that I do not have gluten allergies. However, I often enjoy gluten-free goodies at Whole Foods and other bakeries since friends and family do have restricted diets.

Rose's falls into the trap of making gluten-free cookies and breads that just have a strange texture to them, and I can't quite get over the feeling that something is not quite right. I tried the Cheese Pizza and some cookies, and they were far from the quality of similar items I have had at Whole Foods.

I think it's great that there is a gluten-free bakery here in Evanston, but gluten-free does not mean you have to sacrifice taste.

Recommends

bearschicago

Joined 5 years ago

Evanston's best bakery for gluten free. I purchased a lof of Challah bread by far in way the best bread I have every had!! Go and see for your self they have the largest selection of gluten free bake goods that I have every seen!

Recommends

Fred Schlatter

Joined 9 years ago

The generally allergic flock to this Evanston bakery for gluten-, peanut- and trans fat-free treats.. In Short
Evanston's Central Street is an ideal setting for this seemingly all-American bakery. The only wrinkle is that the scrumptious goods glistening under a lit-glass case are all for sensitive eaters--specifically those with gluten and peanut allergies. To flesh out the healthy vibe, there isn't a trans fat in the place. The goods don't suffer for it; chocolate mouse looks rich and fluffy, the muffins buttery and delicious. Regulars snap up cookies for accompanying afternoon coffee drinks, but pizzas, salads, soups and panini are also popular.