STI Movers

02/07/12

fake reviews all day below

by jdaman at Citysearch

I used this company recently and it was a nightmare I have since gone to town with some looking around. I was charged double for a move that should of been half, they are rude and unprofessional.

The "5" reviews listed here in google, kudzu and so on are mainly fake, look at the reviewers. Man y of them have posted for all the same places and some other movers within months. It is an obvious fraud and dont believe them. Look under sasha transport inc "there real name" and also be sure to check yelp and the BBB. I am still waiting for resolution of my issues but am disgusted by this companies attempts to insult their clients intelligence thinking people werent going to notice.

02/05/12

Another great job

by GeoffL1 at Citysearch

This was my 3rd time using these guys. My last move was a doozy, with hoists required to get furniture in to a 3 story townhouse so I wanted someone I could trust to get us moved out. I had three companies quote and STI Movers was very competitive, especially after the repeat-customer discount. Maria was very helpful. On moving day they showed up on time with 5 guys and 2 trucks. Very personal and professional crew. They all introduced themselves and took great care in packing up and loading the truck. At the new house, the same care was taken in the unload. Alas a few hoists were required at the new location, and even after working hard for the last 5-6 hours, they threw themselves in to the task. The only caveat is that I'm always surprised by the final bill. Still reasonable, but it's always been a good 20-30% higher than the original quote. They seem to under-estimate the time to keep the estimate low. I wouldn't hesitate to recommend the. To friends and family.

01/20/12

job well done at a super price

by JaclynHolt at Citysearch

This is my third time using STI Moving , and the reason I keep going back to them is because of the care they take when moving my furniture and belongings. STI Movers were the two working on my move and they were very efficient and personable throughout the move. One mover (I forgot his name, sorry) was especially great to work with and he was constantly making sure that things were being done to my satisfaction. It took longer than expected (ergo, my bill was higher than the original estimate) given the navigation of narrow condo corridors and elevators required, but overall it was a job well done by both guys.

01/13/12

stress-free moving experience

by BettySerna at Citysearch

STI Moving was by far the best moving company I have ever dealt with and they made our move effortless. All of our stuff was treated with respect, and so well protected. The crew was not sure everything would fit in the truck, and had a backup plan in place just in case, but after the first few items went on, they were sure we'd be okay, and they were right. MAx, was always one step ahead and he was not only a good mover, but he was a great people manager. Steve and Bret were friendly and efficient, and not once did I worry about what they were doing with my stuff. The price was worth every penny, and I highly recommend STI Movers to anyone who wants a stress-free moving experience

01/11/12

questionable tactics

by larki at Citysearch

I am moving to Florida next month and tried to book the move with STI. They had me fill out a computer generated inventory list for the estimate. The estimate came. I added a few more items and was very pleased with the price, only to find out that many of the items I entered in the computer generated list were missing from the estimate. I feel this was done on purpose, a tactic used to confuse the customer, make them think everything they inventoried is included in the estimate, when it is not. When I talked to the representative, Bret, I was told the computer generator "has problems". I told him he should have informed me of this so as to avoid confusion on my part. I asked for a refund on my deposit and a new estimate. I also told Bret I did not want to book a move where I would be charged another 4 or 5 hundred dollars at the last minute. I was told the company was no longer able to accommodate my move. For me, this confirms my suspicion that STI is trying to dupe it's customers.