Lucas Tire Auto Care Centers

Doesn't Recommend

Tony R.

Joined 8 months ago

Just horrible. As I waited in the waiting room for my tires & oil change for almost 2hours, I witness the most horrible business ethics. The most rediculous customer service I witnessed was when the daughter by the name of Gidget (in her late 40s) began to make racial remarks to the customers, was calling him names when he came to pick up his car. The owner Rich told her to call the police. All this for a dispute of $6. Unbelievable how they treat customers. Miy main regret is the fact that I did not goto to Yelp to look at the reviews, otherwise I never would gone there. To my defence, I did try to take my car to other auto shops in the area, but this was the only shop that had an opening on a Friday afternoon. They charged more then ither shops wanted to charge, but I had to get it done. Will never go there again nor would I advise others to go.

Recommends

Roy W.

Joined 9 months ago

Great Awesome

Recommends

Steve K.

Joined 1 year ago

Great Tires, Better Service. Anyone can sell tires, but these guys do a nice job of keeping customers happy too.

Recommends

rwill46

Joined 2 years ago

Customer For Years. I have been going to Lucas for the last 2 years and I have had nothing but smiles and happiness. I bring not only my own car, but my fathers, mothers, aunts, brothers, and friends cars to here and they have nothing but positive things to say. I have bought both regular tires and snow tires from here, gotten oil changes and done complete flushes of the various systems of my car. They have talked everything out with me before starting the job, and explained to me exactly what they do.

Recommends

dana oneeight

Joined 2 years ago

Great Service. Great work done by the staff. I am really pleased that I got everything done within my budget. Thank you again for the great service.

Recommends

lakesons

Joined 2 years ago

Honest. They are very honest with the service that needs to be taken care of.

Recommends

fapton999

Joined 2 years ago

Fast Service. Speedy service, I was in and out with no problems.

Recommends

bradshow21

Joined 2 years ago

Clean and Comfortable. I've been going to Lucas Tires for years. After a few bad experiences as a new Chicago resident, I found Lucas tire through a friend's recommendation. The environment is clean and comfortable, service quick and honest, and the staff is very friendly.

Recommends

bobdrop77

Joined 2 years ago

Fair Prices. After being treated poorly at another establishment on Western for tire replacement, I called Lucas Tires. I reached Sandy and received excellent service which was helpful and honest. She was understanding of my crazy night shift RN schedule. The mechanic staff was timely with updates especially when I added on a few more basic services (changed the air filter, alignment and oil change). The prices were fair. I will definitely visit them again when needed.

Recommends

YoshikoSchumacher

Joined 2 years ago

They do good work. I've been having just a little trouble with my automatic transmission. It wasn't doing too badly under 10 miles per hour or over 45 miles per hour, but while on main streets it would fight me to change gears and speed up to the speed of traffic. I went to Lucas' garage, and was surprised that they new exactly what the problem was, cuz I sure didn't. Anyway, I'm glad I went there because it makes a big difference to have my car running right. They do good work. I can vouch for that.