Salon 1800

12/24/11

Insanely Awesome Massage

by Jerry1975

Anne gave me the best massage I've ever had in my life. Seriously. So, its definitely not cheap like Massage Envy, but goodness gracious, was it good! I got a deep tissue, trigger point treatment from Anne and I seriously feel years younger. Highly recommended!

05/16/09

Amazing Massage!

by songstress8

If you need a massage, go to Anne! I first met her at the Old Town Salon 1800 (where I go for many services), but recently she started working at the Armitage location. My back was in so much pain, and Anne sat down with me to ask questions to figure out what was going on. The massage was really intense, but i walked out feeling like a new person! Now i go there every 3 weeks to see her. If you're in pain, go to see Anne! She'll fix you!

• Pros: Best massage I've ever had
• Cons: I wish I could get one every week!

05/15/09

Great Facial

by Chigirl

Rebecca gave me the best facial of my life! She was kind of professional and cared about me and my skin concerns. I fell asleep a few times during the scalp massage. Also got an awesome foot massage! My skin still looks great!!! I would come daily if I could afford it!

• Pros: The most relaxing facial!
• Cons: Needing to dig up quarters for parking meter.

10/09/08

Salon 1800

by lpgrl

I am 8 months pregnant and someone recommended I go to see Maribeth at Salon 1800 for a Prenatal Massage. This was my first time at their new location on Armitage. The space is large and lofty. The staff was friendly. The Massage Therapist greeted me , showed me the changing rooms, showers, and bathroom facilities. The massage was wonderful!! It was deep tissue and she really focussed on my hips, lower back and upper thighs. I felt so much beter that evening and was able to sleep comfortably. She recommendd coming once a month but was not pushy. If your pregnant, uncomfortable and want some relief this is the girl to go to!

08/29/08

new digs/same old awful service

by salonaholic

I'm a salon snob--I'll admit it! As well as a frequenter at a number of fantastic salons across the city. I am in sales and need to look fantastic 24-7. I work downtown and there are a number of spas there that make my cut with their combo of customer service, top notch facilities and excellent results. I live in Lincoln Park and for awhile was a Salon 1800 regular since it is in the 'hood. Took a long break from them after suffering as their staff continually turned over; their receptionists demonstrated unprofessional attitudes and ability to mess up appointments even though they have a sophisticated booking system, etc. Well, a visit to their new digs on Armitage revealed that nothing had changed but the space. The prices are as high as the best in the city but the bad attitudes at the front desk and a prevailing lack of concern for a client's experience are still there. I never feel pampered there--just annoyed! A few of the nail service providers who are good are still there but so are others who are absolutely awful--from both the technical and professional attitude POVs! I will now go as infrequently as possible. When I will go: When my nails need to be done but not immediately prior to a special event or a big pitch. I have had several booking mess ups--the most recent a month ago and the day before a big out-of-town pitch. They offered no apologies, did not refer me to a manager, NOTHING! I had to have my assistant hustle to book me in a salon in Indianapolis which further stressed me out and I will never forgive them for this stupid mistake! After all, it wasn't the first time!

• Pros: ambience and location
• Cons: unreliability, turnover, lack of professionalism and common conventions of customer service