Spa Derma

Doesn't Recommend

Adriana A

Joined 2 years ago

WORST SPA EVER!!!. I went for the first time to the spa yesterday (10/11/2011), to get a microdermabrasion and peel. The technician Nicky, took 5 minutes to explain me each treatment, that was okay. The worst came later, when she did both treatments in only 15 minutes. 15 minutes TOTAL to make a micro and peel!!!, and cost me $150??? WTF! I left the place SUPER ANGRY, I couldn't believe it.... Only a microdermabrasion, the simplest one takes 20 min minimum..... Then, I came home, and after I relax a little bit, I called the place to talk to the manager. Well, the manager was worthless too. She couldn't solve the issue that obviously made me unhappy, instead, she told me a bunch of excuses that make not sense at all for an awful treatment and work. But my nightmare wasn't end. The manager told me that she will talk to the owner and make it call me. Today, I'm still waiting for that phone call.... The WORST spa ever. I highly recommended you, DON'T GO THERE, YOU MAY HAVE THE SAME EXPERIENCE. The staff doesn't have the capability of solve problems! Ah and they don't make refunds, which doesn't appear in their policy...