I took my Bentley to a performance shop to have my engine light repaired. They quoted me $3,500.00 to replace catalytic converter. I asked is my 2007 Bentley still covered by a warranty - they said no. I left and called Bentley Downers Grove and spoke to Tom B. I explain my problem he told me to bring it in and he will provided a loaner vehicle. He inspected my Bentley and called and told me my Catalytic Converter is a part that is covered by my 8 year / 80,000 mile warranty .Tom ordered the parts and my Bentley was completed the next day
My wife and I enjoyed our experience purchasing our first Bentley you're Dealership. We were handled most professionally with the greatest of courtesy. I am sure then we are in the market in the future we will definitely purchase from your dealership again. At this time I think of nothing that needed to change to make our experience a better one.
Sweet, I've been there a couple times, its a nice dealership, especially since its so close to michigan ave downtown
We love our cars and you were more than accommodating assisting us with any concern.
Chris helped educate us on the different cars we were interested in, so that we could make the right decision. We were never pressured.
Just wanted to thank you and your team for the outstanding service I received.
Thank you for your great attention and service. We love our cars and you were more than accommodating assisting us with any little concern.
this place is beyond breathtaking!! i mean where have you seen a dealership which looks like this! and the salespeople take the time to really answer all questions, even though they knew i was not buying! i had such a lovely experience when i went back a few months later with my boyfriend i made sure he bought his bentley there and he was thrilled and very happy with his experience! its way beyond a store!
The experience with Bentley was a
welcome change from my last few auto purchases - all of which have been from - luxury dealerships. The paperwork was delivered in an easy to follow package and the back and forth exchange was very
quick. The vehicle was exactly as described and was in perfect condition. Overall, this transaction was easier than I expected and I'm thrilled with my new car. I will definitely reach out to Chris when I make my next purchase and will be happy to refer friends.
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