Suburban Associates In Ophthalmology
(847) 660-6507
1100 W Central Rd, Arlington Heights, IL | Directions
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Suburban Associates In Oph…
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May 15, 2012
TERRIBLE.
I would not advise going here. 3 seperate appointments. 1st appt.- at 5:00pm - seen at 6:45pm. 2nd appt - 8:00am (got the fist appt so there would not be a wait since I had to go to work) - Dr walked into the OFFICE at 8:40 - and into my room at 8:50am. 3rd appt - at 4:00pm. At 5:15pm asked when we were possibly going to be seen since had to be somewhere at 6:00pm. Was told by reception that they generally tell people to expect to be there 1.5 to 2 hours. REALLY? Finally seen at 5:30pm.
1st - How unprofessional is it to tell people you can make an appointment but we run 1.5 to 2 hours behind on average. This is not acceptable - especially for a $40 copayment.
2nd - I timed it - In all 3 appts. the Dr was in the room a TOTAL of 16 minutes (16 \ 3 = 5.3 minutes on average). So my total time I spend in that office for 3 visits was 4.08 hours.
3rd - The only reason I gave this 1 star was there was one lady who was very nice there. That's about it.
This place is horrible and will never go there again. I will let my eye rot out before steping foot in there.
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