10/29/09

the credit physician help me shop

by md physician

the credit physician loves when you get approved for a new credit card,shoping for the holidays is always fun,bad credit and low credit amounts can get you down,the credit physician and some customers had a great time as they went to this great store,the spa treatments were great,the credit physician was seen with his brand new clients from the 750 and above club

• Pros: the credit physician charge card
• Cons: when you get denied

04/02/08

CHICAGO'S BEST BROW ARCH

by Tanfat

Samantha Denbow at the Anastasia Brow Studio inside Nordstrom is the best! She helped me grow out my over tweezed eyebrows into high brow perfection.

• Pros: valet parking & great service

12/03/07

Outstanding treatments - Not so much the customer service

by jwils24

I'd love to give this place a 5-star review, however outside of the actual spa treatments I received, the service was lousy. My facial was outstanding - I left without the usual "redness" and "irritation". My manicure was meticulous and lasted a week. The only reason I most likely won't return was the customer service I experienced with the reception area. It was not a busy day and the receptionist could barely be bothered to help me - much less answer the phone promptly. When she finally did assist me, it seemed as though I was interrupting her "busy day". I asked to speak to a manager - who surprisingly - did not apologize in the least bit way for her receptionist's behavior, but made excuses for it. It's a shame that one has to put up with this sort of behavior before such wonderful treatments.

Legendary service, shoes to die for and fashion-forward merchandise keep shoppers returning.

by Contributor

In Short
Founded as a Seattle shoe store in 1901, this popular chain is now known for manageably priced designer duds. Shoppers find a hint of sophistication in the store's white floors and pianists on baby grands. Unique departments include the Brass Plum juniors' section with Ruby Rox and Diesel, and Studio 121 for career-savvy women. A business-centric men's clothing department offers Ben Sherman suits, while relaxed styles from Marc Jacobs and Lacoste are in The Rail department.

04/17/06

Soothing facilities & skillfull masseus

by jsp8878

The only other spas that could top this one are in Las Vegas. The facilities were nice, we were welcomed promptly and offered something to drink while waiting, cushy robes, and they rub your feet and give you one of those aromatic neck rests before your massage. Wish the facilities were bigger and had a wet/dry sauna or whirlpool, but still nice.

• Pros: Location, Service
• Cons: A bit expensive

04/10/06

A peaceful haven amid the frenzy of the popular Mag Mile shopping destination.

by Robyn Galbos

The Scene
Resembling other storefronts in the North Bridge shopping center, Spa Nordstrom's reception area is stocked with soaps, candles, creams and serums. After checking in, patrons are led to the coed spa where an ultra-fluffy robe and slippers await; then it's off to the waiting lounge for an herbal foot bath. Coffee-colored walls and treatment tables draped in linens and luxurious down comforters bring to mind a posh boutique hotel. The friendly staff is attentive, if a bit rushed in its comings and goings.

The Services
Notable treatments include a refreshing Cold Marine facial that alternates cooling creams and warm towels and steam. Facials incorporate arm and lower-leg massages with moisturizing mitts for hands and feet for all-over relaxation. Pedicures are performed with precision and skill, but overbooking is an occasional problem; the quiet waiting lounge accommodates overflow clients--it's comfortable, but not well lit. Several packages combine the most popular treatments.

The Details
Massage, body treatments, wet treatments, facials, hair removal, sunless tanning, manicure/pedicure.

• Pros: Convenient downtown locationSkilled therapists
• Cons: Coed locker area

01/14/06

the best pedi ever!

by tea_sea

i first visited spa nordstrom last march and fell so deeply in love that i have been head over heals ever since. i refuse to go any place else for a pedicure-bye bye local nail shops. they have spoiled me for all other spas. i had the nordstrom spa pedi and it was beautiful. no massage chairs attached to tubs. you feel like royalty when you sit in the loveseat/throne. next you are given tea with an elixir (mine for relaxation) and a warm neck wrap, lavender scented. with htis pedi you even get paraffin. pure heaven! they will even validate your parking for a 3hr stay ($9~a great deal) which even gives you just enough time to do a little shopping a nordy's.

• Pros: no waiting, excellent manicurist, suggestions
• Cons: other appts waiting, limited time

12/12/05

GREAT PLACE FOR A FACIAL

by vtalya

I had a facial here and it was absolutely fabulous! The robes and the foot bath were very nice touches. I will definately be coming back for great services.

• Pros: relaxing, robes, , treatment rooms
• Cons: reception staff

02/17/05

Great Value

by tracycampbell1

I get massages from this spa regularly. I love this place because it is quiet and intimate. The robes are fabulous. I love the foot bath. I never feel rushed. My massage therapist is very attentive.

• Pros: Nice dressing rooms, nice robes, quiet atmosphere

11/17/04

WHAT an experience!

by preyngold

I've been to several spas around the country, but Spa Nordstrom is at the top of the list! The ambiance is exquisite to the senses: the lighting is low with tea light candles and water trickling around you. The scent of eucaliptus and aroma therapy is all around. Highly recommend the hot stone massage with liquid yoga tea (free) afterwards.

• Pros: ambiance, free beverage service, pre-treatment relax
• Cons: , back/forth of staff, pricey