Urban Oasis

08/20/09

Beautiful Spa

by J99 at Citysearch

I have been going to Urban off and on for years, it is near my home. It can be up and down therapist wise, but the facility itself is clean and beautiful. The showers are amazing, I always pick the rainshower.I have seen Anne and Tom and enjoyed their massages. I wish the tables were heated however, the rooms are often cold.

• Pros: Clean, professional
• Cons: Sometimes too crowded, cold room

07/19/08

Big disappointment, short massage on top of that

by sddude at Citysearch

I scheduled a 90 minute massage. The staff was friendly, the inside looked clean. I could everything in the lobby, which made it hard to fully relax. I asked for a deep tissue massage and kept waiting for the deep part! I thought maybe she was going to loosen me up and then dig in. The massage I got was so weak that the next day I didn't feel any different. I also asked her to focus on some body parts, which never happened. On top of that, the massage was only 82 minutes long! I have been getting massages for years and have never had one shorter than the time it was scheduled for. I do realize that the bad massage was the bad therapist, but the short massage is unacceptable. The entire experience was a big disappointment.

• Pros: Nice atmosphere
• Cons: Short massage; rooms are loud

06/30/08

Horrendous parking can't save the fabulous massage

by aroches at Citysearch

I'll admit, the massage therapist I had was fabulous and the facilities were clean. However, the spa lacks sophisticated details of say a Bliss or Burke Williams (for those familar with the West-Coast spa) to warrant a return trip. I went in June of 2008. There are no lockers where you could store your things. You have to lug everything around. You can not add gratuity onto your credit card, annoying to say the least, especially when you find out this policy as you're about to pay. The receptionists are not that accomodating. And, the death nail to this "spa": the parking situation is ABYSMAL! The attendants take their sweet time collecting and delivering your car on Maple, which is a one-way street; one of the attendants ran off with my key, and I had to wait 10 minutes before he realized his mistake. The worst part: I called the spa to beg for help in getting ahold of the valet service since not one of the valet attendants was anywhere to be found, and I was told that Urban Oasis has no affiliation with the valet -- pretty ballsy for a spa that engages the valet for their services.

• Pros: clean facility; great massage therapist
• Cons: DREADFUL parking situation; surprisingly unsophisticated details

09/13/07

DO NOT GO HERE

by chicago45 at Citysearch

BAD MASSAGE EXPERIENCE...IF YOU ARE A MAN, DO NOT GO TO THIS SPA...KEEP LOOKING AROUND. I CAN NOT RECOMMEND THIS PLACE. IT IS ALL A FACADE.

12/27/06

AWESOME WAY TO BE PAMPERED!

by fsantori at Citysearch

I got a gift certificate for this and the massage was amazing. Its so relaxing when you come in. The staff was so great explainging to me how it all works being my first massage and all. Great gift idea!!

• Pros: great atmosphere
• Cons: parking

03/16/06

Terrible Service

by kamy at Citysearch

I went here for a massage. The massage was okay, but the staff working the front desk was rude and not very helpful- both in person and on the phone. At least it was clean and had nice showers, but I would never go back again. Not worth the $.

• Pros: clean, nice showers, decent massage
• Cons: rude staff at desk

12/19/05

All signs of the fast-paced city are calmly laid to rest in this Gold Coast haven.

by Contributor at Citysearch

The Scene
You can hear--or rather, not hear--the difference as soon as you step inside: Cell phones are turned off, and tranquil music and fragrant aromas surround you as you remove your shoes. The most stressful moment is deciding between juice, tea or water before heading to a changing room for a kimono and slippers.

The Services
Massage is taken seriously here. Choose from more than 10 variations, the most common being Swedish-Esalen massage, designed to relieve stress and soothe points of tension. Before the massage, your therapist asks about any specific problems, likes and dislikes. Afterward, you may be shown stretches or given a suggested regimen for ongoing stress reduction. Finish with a relaxing rain shower and sweet-smelling body oils and lotions. For a truly rejuvenating experience, try an aromatherapy wrap or salt-glow treatment.

The Details
Waterfall shower. Massage, body treatments, wet treatments, Reiki.

07/30/05

Amazing!!!

by labow44 at Citysearch

My husband and I have been getting 90 min. massages once a month here for almost 3 years. We wouldn't even consider going elsewhere. It's so relaxing--the music, lighting, aroma--everything!! The therapists are great (very professional & personable). The rain-shower showers are to die for. My only gripe is that we are so relaxed, and in such bliss during our massage, 90 minutes pass way too quickly.

• Pros: Atmosphere, Very Relaxing, Very clean

03/15/05

The Best Massage facility in the City!!!

by rockhardabs at Citysearch

You know after a long day at the office and when you have all of this stress and stuff that just builds up inside of you, well this is the place that can get rid of it...wish I could come here more often...I feel great even three days after my visit

• Pros: Clean, Quiet, Polite Staff
• Cons: , Session too short

12/24/02

WONDERFUL

by dgisby at Citysearch

I love this place. I live in atlanta and when I go to Chicago this is a must do stop. Took my girlfriend during a girls weekend and she couldn't believe how wonderful she felt afterwards. THE BEST

• Pros: Tranquil, Great massages, Good location
• Cons: none, none, none