Rise Sushi & Sake Lounge
Chicago, IL 60657
Phone: (773) 525-3535
06/15/2006 Posted by constant_diner
We *USED* to frequent Rise as often every week. We (and the friends that we've taken to Rise) have spent considerable money there (one month, between the numerous groups of people we took there, total tabs were well in excess of $1,750). We know the wait staff, are recognized by the cooks, and were regulars in every sense of the word. However, we will NOT be going back after a recent incident. If they treat their regulars like this, I would hate to see how they treat people who are visiting town and unlikely to return. The host & manager were exceeding rude. On numerous occasions in the past, we have stopped at the Starbucks across the street and purchased iced coffees before going to Rise. We ALWAYS order drinks (cocktails, wine, etc) after we have finished our coffees. The WAIT STAFF can frequently be seen drinking from cups with the prominent Starbucks logo. It has NEVER been a problem. However, the last time we went with iced coffees in hand, we were VERY OBNOXIOUSLY told that they would not seat us because we had outside drinks. No sorry, could you finish that before you come in, no weve got a new policy. Just we wont seat you. Repeated twice with a serious attitude. The restaurant was practically empty at the time, so its not like they should have been turning away customers. They dont even SERVE iced coffee its not like we were trying to walk in with martinis. So, they have PERMANENTLY lost our business.
Cons: Attitude, attitude, attitude
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