Buona Terra

08/26/08

Horrible service from upper management

by eeeater at Citysearch

Food good, waitstaff nice, upper management snotty and act like you are doing them a favor by eating at their restaurant. Can go elsewhere for a friendlier environment.

• Pros: plenty of street parking before the rush
• Cons: snotty

08/11/08

Wife of Owner is not one for customer service

by Ntha at Citysearch

The wife of the owner is rude and demanding. Should have known when making the reservation that this would be a bad experience. We went for a birthday dinner. She wanted the party of 8 -10 people to have decided what their menu choices were prior to coming to the restaurant. Who has ever heard of such a thing? When one goes to a dining facility and receives their menu and hears the specials is when one decides on their order.

When she was asked about using credit cards to pay the bill she made a scene in front of the birthday girl/ host. She was complaining that it would take too long to run two different amounts on 2 cards. Huh? How much longer could it possibly take ? 20 seconds at most?

Our waiter was as nice and accomodating as he could be with such a demanding owner. The food was average to good but not worth the hassle of putting up with such rudeness. It's a shame. She left a bad impression on everyone in our party and most of us are local and could potentially be regulars. I guess getting guests in and out and turning tables is more important than customer service. Will not be returning.

• Pros: Gracious waiter
• Cons: Poor service from owner

05/09/08

Good Restaurant Gone Bad

by BucktownDiner at Citysearch

This was once an inviting neighborhood place with decent food and good service. After dining at Buona Terra for over five years, I find that the new staff is wholly indifferent to the needs or desires of diners. The wait staff carried forward from the glory days remains as great as ever, but they cannot make up for the disdain dished out by the newcomers. After several meals in a row tainted by snottiness, I see no reason to hope that Buona Terra will return to its former, friendly self. Ciao.

• Pros: Price Fixe Night; Pasta
• Cons: Stale Menu and Sour Service

08/23/06

Can't wait to go back

by irisfitz at Citysearch

A nice casual restaurant in Logan Square, fresh calamari. The Linguini with Clams in White Sauce is delicous. I've had these dishes a couple of times and it's to die for. Also, don't forget to try the garlic & olive sauce/dipping provided with bread while waiting for dinner. You can also ask for some when you order out too. I can't wait to go back, in the summer you can sit outside.

• Pros: Ambience, Pricing
• Cons: Limited Parking

03/12/06

User review by sherren

by sherren at Citysearch

As a newbie to Logan Square, this was one of the first restaurants I found, and I'm glad I did! Great all-around...food (everyone in a group of 6 was happy with their meal), service, price, ambience. I'm can't wait to go back.

• Pros: Great food, Excellent value

11/10/05

FRIENDLYNESS

by lwhales at Citysearch

The husband and wife team make you feel like family. The service is excellent. Our favorite waiter is Juan. He knows what you want and brings it promptly. We have also had some of the other wait staff and they all are very knowledgable about all the items on the menu. The quality of the food is excellent. There is always a fish entree on the specials of the night menu. We are southsiders and try to get there at least once a week.

• Pros: Great Prices, Family Friendly, Delicious Food

11/09/05

User review by gmrm

by gmrm at Citysearch

I love going to Buona Terra with my girlfriend, especially on Thursdays for their $20.00 prefix. I can't believe what a value it is. I'm glad they're just a few blocks away from us.

10/04/05

Try The Telapia

by davino60618 at Citysearch

More than just your regular Italian menu, good wine list and good service.

• Pros: location, chef/owner
• Cons: open only for dinner

11/11/04

great food, great service

by marshallca at Citysearch

This place is amazing. I've been eating here for over a year now and haven't been disappointed. The food is always delicious and reasonably priced. I've ordered fish from their menu of daily specials twice and each time it was fresh and mouth-watering. The prices are reasonable and the waitstaff is friendly and attentive. This is by far the most consistantly wonderful place to eat in Chicago and arguably one of the best Italian restaurants in the city.

• Pros: great food, great prices, great service

Casual neighborhood spot is a welcome addition to Italian-starved Logan Square.

by Contributor at Citysearch

In Short
Floor-to-ceiling windows, funky artwork on exposed-brick walls and Italian fare attracts families and couples seeking an alternative to the area taquerias. Dishes include rigatoni tossed in sun-dried tomato cream with roasted walnuts and bits of goat cheese. Spaghetti ai Gamberetti features offers rock shrimp, spinach and tomatoes, while grilled chicken is surrounded by arugula, mozzarella, tomatoes, garlic, basil and olive oil.