Golan's Moving and Storage

08/11/2008 Posted by asahi7777777

I had a moving moving consultant named Matthew Kischuk, who was rude and sarcastic. I sent an email saying I was shopping around and had found a better rate with another company, and he replies "Well I wonder why their rates are lower. Good luck your reservation has been canceled." Now I'm really glad I'm getting a different mover instead of doing business with this moron.

0 out of 1 people found this review helpful

04/30/2008 Posted by mendoza969

I've used 4 movers in the past 5 years, and Golan is BY FAR the best. They called before they came, arrived when they said they would, and were very polite and professional. Like most movers, they charge by the hour, but they are EXTREMELY FAST at loading up the moving truck. Before I could blink my eyes, half of my furniture was already loaded. They are very very fast. They are also extremely careful with my furniture, and this is the first time that nothing was broken. In the past, movers have broken things like a mirror or a chair, but Golan did not break a thing. They had to carry my heavy furniture up three flights of stairs, and they never complained once. I asked them if they wanted to stop the clock and take a break, but they said no. They are also very reasonably priced. They charge for 3 guys what other places charge for 2 guys. Overall, they were very professional, polite, and fast. They are the best movers I've ever had.

Pros: Reasonably priced, FAST, professional, polite, careful with furniture

01/30/2008 Posted by Windyone

I paid Golan's to move me cross-country from Chicago. This included insurance coverage of $60,000 with a $500 deductible. They damaged and/or lost a lot (about 10%) of my boxes and pieces of furniture. This negligence included refusing to crate items, taping to bare wood, smashing boxes, ripping shelves out of bookcases, destroying patio goods and hiding damages. They initially *admitted* their negligence. I have spent 3 months filing claims with Golan's, providing photos, details, etc. Now they won't pay to repair or replace all these broken and lost items. This is a big difference from my experiences with them for local moves, when they were good. I don't know if things have changed or what, but, I would urge others to be very careful.

Pros: Showed up, used own truck

Cons: Broke items, lost items, will not honor insurance contract

10/23/2007 Posted by erinlanoue

I have had a terrible experience. The movers destroyed 2 items, and $850 table and a $300 wine fridge. The claims analyst is not friendly and deemed that my items are worth $60, I bought $5000 worth of insurance on move day. I would never recommend Golan's to anyone. Terrible company to deal with.

Cons: broken furniture, rude customer service, unresponsive

08/19/2007 Posted by mwchicago

This was by far the WORST moving experience I have ever had. I move a lot and these movers milked the clock BIG TIME. It took them 5 hours to move a 1 bedroom apartment a 1/2 mile. I had to chip in and help to try and save myself some money. I have filed a complaint with the management but of course have gotten no where with them. I am noticing damage to several pieces of furniture but at this point I feel there is no point in trying to get anything from this company. This company is TERRIBLE and I would NEVER recommend anyone use them.

Pros: they showed up

Cons: everything after them showing up was a DISASTER

1 out of 1 people found this review helpful

01/06/2007 Posted by rutharn

My family and I moved on that awful blizzardy day on December 1. I got a few phone calls from concerned family and friends about having to move on that day. Golan's arrived EARLY! This was a big move. I'm talking piano, tons of books, and sets of china beyond furnishings for a family of four. We had put some things into Golans storage prior to the move. They had all of that already loaded into a truck when they arrived. They wrapped soft furnture in plastic and tape so that it wouldn't get wet or torn. They wrapped harder furniture so that it wouldn't get marked up. They moved very quickly. They took directions. They were easy to communicate with and beyond cooperative. This was destined to be a stressful move due to the weather. Thanks to Golan's it really wasn't. I can't rave enough. Their prices are also competitive. They did a completely accurate estimate prior to the move as well. Our piano was in storage and is in our new home, still in tune and in perfect shape.

Pros: Fast, efficient, polite, thorough

1 out of 2 people found this review helpful

11/20/2006 Posted by jnotardonato4

The folks at Golans were very nice all around. The 'phone' service was great, everyone i spoke to was able to address my questions and concerns. On the move day, the items were protected and moved quickly. At the new house, they put the crib together, and made sure boxes were in the correct room. I have used other moving companies, but Golans seemed to be on a differtent level professionally.

04/28/2006 Posted by ellaann

Golan's came to pack our truck for a move out of town. They were great with our stuff. They were also very efficient (which was great, since they charged us per hr).

Pros: Professional, Speedy, Knowledgable

Cons: Costly

08/22/2005 Posted by iabuuu

We hired Golan's for an out of town move. The people that picked up the stuff were very good, a crew of 8 people wrapped and picked things up in a very professional manner. However, as the stuff came in to my new place, I could not beleive the damage done to the move! First, for all they only sent two people to unload the truck. All the boxes were smashed, despite the FRAGILE signs, or the insurance that we had paid for some items! Even heavy pieces of furniture were damaged! We are still waiting for their response on the issue. But if you value your stuff, I would recomment to do it your self instead.

Pros: Pick up schedule

Cons: Careless handling, No customer service

05/13/2003 Posted by fomoco

I've moved more times than I care to remember, but the time that Golan's moved me was the easiest! The guys were on time, friendly, quick and I've never had movers take such good care of my things. They took all the knobs off my dressers and armoire so they wouldn't get damaged, they wrapped all of my furniture in padding, they helped set up some furniture without my having to ask and they got the job done quickly. The person who reviewed them before me seems to have had a bad experience, but in Golan's defense, it sounds like they were willing to repair the damage. I guess it could depend on which guys handle your things. Luckily, my experience was great. They were recommended to me by a friend and I have recommended them to many other people as well.

Pros: quick, friendly, careful