Sapori Trattoria
Chicago, IL 60614
Phone: (773) 871-9810
09/10/2007 Posted by pborkstrom
My parents wanted to take me out to this restaurant for my birthday. They said Sapori Trattoria was a real 'feel good' place with excellent food and exceptional service. I'd say they had 1 of the 3. I can understand a long wait on a Saturday evening, but a 1 1/2 hour wait for dinner after being seated? Unacceptable. My mother's coffee wasn't brough out 'till the 3rd round of drinks (and she ordered when everyone else did). Our waitress was in good spirits, but seemed way to busy to give us any attention greater than a fast food restaurant. After such a long wait, the server brought the manager out to talk to us. He told us that he was 'Aware of the long wait, and that would make everything SWEET'. What the heck does that even mean? 10 minutes later, he brought out the food and that was apparently he way of making everything "Sweet" - no adjustments, no desert, just a great big 'deal with it' was all our unpleasant evening was worth. We had to devour the food and leave as it was getting very late and obviously could not enjoy it the way we had hoped. What is good food with horrid service? Although my dining experience was poor, the food was delicious. I ordered the Lobster Raviolli and I really enjoyed it. I felt the portions were fair and the price was acceptable, but after waiting so long, the evening was ruined. A bar and a cheeseburger would have made my birthday much more enjoyable.
Pros: The food - delicious. What else do you go to a restaurant for?
Cons: The service - what value is good food when the service is exceptionally poor?
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